Hi,

Thanks for your question.

What kind of performance issues are you seeing? What version of OneFS are you using? Are there any errors in the logs?

Let us know if you have any additional questions.

Hi Josh,

some requests processed by the Apache server (from nfs) take long time: 1-7 seconds...

OneFs 9.5.0.6

No errore on the logs

Thanks 

There are some NFS fixes in the release notes, it may be worth updating. https://dell.to/4gc5132

I read the release notes but I can't find any fixes that make me think about our problem. We have currently decided to use NFSv3 but will plan to upgrade

@Gian747 , 

https://www.dell.com/support/kbdoc/en-us/000063022/emc14001361-best-practices-for-nfs-client-settings

NFSv4

NFS version 4 is the newest major revision of the NFS protocol, and is increasing in adoption. At this time NFSv4 is generally less performant than v3 against the same workflow due to the greater amount of identity mapping and session tracking work required to reply. Here are some of the key differences between v3 and v4

Hi Phil,
I understand that NFSv4 is different from NFSv3, not only because it is newer (introduced in 2000) but also due to the improvements it brings, such as advanced security support and session management. However, I cannot explain why, when using NFSv4 on a server running a Linux distribution, the issue I encounter with OneFS configurations does not occur.

isis the LDAP/NIS authenication provider first in your zone?

isi zone list -v

EXAMPLE
iston-1# isi zone list -v
                       Name: System
                       Path: /ifs
                   Groupnet: groupnet0
              Map Untrusted: 
             Auth Providers: lsa-ldap-provider:LDAP, lsa-local-provider:System, lsa-file-provider:System
               NetBIOS Name: 
         User Mapping Rules: *\* &= * [], *\* += * [group,groups]
       Home Directory Umask: 0077
         Skeleton Directory: /usr/share/skel
         Cache Entry Expiry: 2H
Negative Cache Entry Expiry: 1m
                    Zone ID: 1

suggest unless already resolved, log a ticket after setting up a environment to recreate the issue

1. With NFS 3 to isilon server

2. With NFS 4 to isilon server

3, With NFS 4 to linux server

once you have that, it should be fairly straightforward to gather logs for 1 & 2

3. Is more for application response time validation

we immediately opened the ticket with DELL (before trying here... we are not particularly satisfied with the support)
we had the 3 environments you described and the support collected the various logs

the answer: use NFS3!!

now we are using NFS3 and everything works without problems... I would have liked to understand the reason

Yep,

Its falls into a grey area, where after break/fix, support can  be say, solution is to roll back to pre-existing working solution. Been there ( am there now ), where the solution from support, is the status quo, but its not really helpful in developing an improved solution.

Guess the only way of progressing situations like this is ensuring account team are aware of constraint when trying to get optimal use of kit.