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12 janvier 2026 15:25
Dell Commande Update installation impossible
Bonjour,
Je dispose d'un Latitude 7424 Rugged Extreme. Windows 11 à jour dernière version.
Impossible d'installer Dell Command update. J'obtiens le code erreur: Vendor Software Return Code: 3435973836
Voici le LOG
[Mon Jan 12 16:18:11 2026] Update Package Execution Started[Mon Jan 12 16:18:11 2026] Original command line: "C:\Users\Baka News\Downloads\Dell-Command-Update-Windows-Universal-Application_2WT0J_WIN64_5.6.0_A00.EXE"[Mon Jan 12 16:18:11 2026] DUP Framework EXE Version: 5.6.0.56[Mon Jan 12 16:18:11 2026] DUP Release: 2WT0JA00[Mon Jan 12 16:18:11 2026] Initializing framework...[Mon Jan 12 16:18:11 2026] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client[Mon Jan 12 16:18:11 2026] logo.png[Mon Jan 12 16:18:13 2026] logo.png[Mon Jan 12 16:18:13 2026] User Command: attended[Mon Jan 12 16:18:13 2026] DUP Capabilities Value: 69206015 (0x41FFFFF)[Mon Jan 12 16:18:13 2026] DUP Vendor Software Version: 5.6.0[Mon Jan 12 16:18:13 2026] System ID: 087B[Mon Jan 12 16:18:13 2026] System model description: Latitude 7424 Rugged Extreme[Mon Jan 12 16:18:13 2026] Match found: 7424 (087B)[Mon Jan 12 16:18:13 2026] Local System/Model Compatible with this Package? Yes[Mon Jan 12 16:18:13 2026] Local System OS Version: 10.0.0.0[Mon Jan 12 16:18:13 2026] OS Compatible with this Package? Yes[Mon Jan 12 16:18:13 2026] Local System OS Language: FR[Mon Jan 12 16:18:13 2026] Language Compatible with this Package? Yes[Mon Jan 12 16:18:13 2026] Identified Behavior : attended[Mon Jan 12 16:18:14 2026] TestEXE-GetExitCode: 0[Mon Jan 12 16:18:14 2026] Extraction-Tool path: c:\PROGRA~3\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1\7z.exe[Mon Jan 12 16:18:14 2026] Extraction-arguments: x -t7z:s50m -y "C:\Users\Baka News\DOWNLO~1\Dell-Command-Update-Windows-Universal-Application_2WT0J_WIN64_5.6.0_A00.EXE" -oc:\PROGRA~3\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1[Mon Jan 12 16:18:14 2026] Extraction-command line: c:\PROGRA~3\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1\7z.exe x -t7z:s50m -y "C:\Users\Baka News\DOWNLO~1\Dell-Command-Update-Windows-Universal-Application_2WT0J_WIN64_5.6.0_A00.EXE" -oc:\PROGRA~3\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1[Mon Jan 12 16:18:15 2026] Extraction-GetExitCode: 0[Mon Jan 12 16:18:15 2026] Temporary payload log file name: C:\ProgramData\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1\DUP9D06.tmp[Mon Jan 12 16:18:15 2026] payloadExe: DellCommandUpdateApp_Setup.exe[Mon Jan 12 16:18:15 2026] payloadArgs: /clone_wait /v"/l*vx "C:\ProgramData\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1\DUP9D06.tmp""[Mon Jan 12 16:18:15 2026] payloadDir: C:\ProgramData\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1[Mon Jan 12 16:18:15 2026] MUP Spec version is less than 3 or Not a DCH Package.[Mon Jan 12 16:18:15 2026] Legacy installation is selected. Calling Vendor Installer...[Mon Jan 12 16:18:15 2026] Appending Vendor Software Log.[Mon Jan 12 16:18:15 2026]--- Start of Vendor Software Log ---[Mon Jan 12 16:18:15 2026] Failed to read another log file[Mon Jan 12 16:18:15 2026]--- End of Vendor Software Log ---[Mon Jan 12 16:18:15 2026] Vendor Software Return Code: 3435973836[Mon Jan 12 16:18:15 2026] *** Vendor Return Code is not found in Mup.xml[Mon Jan 12 16:18:15 2026] logo.png[Mon Jan 12 16:18:15 2026] *** Vendor Return Code is not found in Mup.xml[Mon Jan 12 16:18:15 2026] Name of Exit Code:[Mon Jan 12 16:18:15 2026] *** Unable to find DUP value for:[Mon Jan 12 16:18:15 2026] Exit Code set to: 1 (0x1)[Mon Jan 12 16:18:15 2026] Result: FAILURE[Mon Jan 12 16:19:00 2026] *** Vendor Return Code is not found in Mup.xml[Mon Jan 12 16:19:00 2026] Name of Exit Code:[Mon Jan 12 16:19:00 2026] *** Unable to find DUP value for:[Mon Jan 12 16:19:00 2026] Execution terminated at date-time Mon Jan 12 16:19:00 2026[Mon Jan 12 16:19:00 2026] ######Aucun événement trouvé !


