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12 janvier 2026 15:25

Dell Commande Update installation impossible

Bonjour,

Je dispose d'un Latitude 7424 Rugged Extreme. Windows 11 à jour dernière version.

Impossible d'installer Dell Command update. J'obtiens le code erreur: Vendor Software Return Code: 3435973836

Voici le LOG

਍਍[Mon Jan 12 16:18:11 2026]	Update Package Execution Started[Mon Jan 12 16:18:11 2026]	Original command line: "C:\Users\Baka News\Downloads\Dell-Command-Update-Windows-Universal-Application_2WT0J_WIN64_5.6.0_A00.EXE"[Mon Jan 12 16:18:11 2026]	DUP Framework EXE Version: 5.6.0.56[Mon Jan 12 16:18:11 2026]	DUP Release: 2WT0JA00[Mon Jan 12 16:18:11 2026]	Initializing framework...[Mon Jan 12 16:18:11 2026]	Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client[Mon Jan 12 16:18:11 2026]	logo.png[Mon Jan 12 16:18:13 2026]	logo.png[Mon Jan 12 16:18:13 2026]	User Command: attended[Mon Jan 12 16:18:13 2026]	DUP Capabilities Value: 69206015 (0x41FFFFF)[Mon Jan 12 16:18:13 2026]	DUP Vendor Software Version: 5.6.0[Mon Jan 12 16:18:13 2026]	System ID:  087B[Mon Jan 12 16:18:13 2026]	System model description:  Latitude 7424 Rugged Extreme[Mon Jan 12 16:18:13 2026]	Match found: 7424 (087B)[Mon Jan 12 16:18:13 2026]	Local System/Model Compatible with this Package? Yes[Mon Jan 12 16:18:13 2026]	Local System OS Version: 10.0.0.0[Mon Jan 12 16:18:13 2026]	OS Compatible with this Package? Yes[Mon Jan 12 16:18:13 2026]	Local System OS Language: FR[Mon Jan 12 16:18:13 2026]	Language Compatible with this Package? Yes[Mon Jan 12 16:18:13 2026]	Identified Behavior : attended[Mon Jan 12 16:18:14 2026]	TestEXE-GetExitCode: 0[Mon Jan 12 16:18:14 2026]	Extraction-Tool path: c:\PROGRA~3\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1\7z.exe[Mon Jan 12 16:18:14 2026]	Extraction-arguments:  x -t7z:s50m -y "C:\Users\Baka News\DOWNLO~1\Dell-Command-Update-Windows-Universal-Application_2WT0J_WIN64_5.6.0_A00.EXE" -oc:\PROGRA~3\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1[Mon Jan 12 16:18:14 2026]	Extraction-command line: c:\PROGRA~3\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1\7z.exe x -t7z:s50m -y "C:\Users\Baka News\DOWNLO~1\Dell-Command-Update-Windows-Universal-Application_2WT0J_WIN64_5.6.0_A00.EXE" -oc:\PROGRA~3\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1[Mon Jan 12 16:18:15 2026]	Extraction-GetExitCode: 0[Mon Jan 12 16:18:15 2026]	Temporary payload log file name: C:\ProgramData\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1\DUP9D06.tmp[Mon Jan 12 16:18:15 2026]	payloadExe: DellCommandUpdateApp_Setup.exe[Mon Jan 12 16:18:15 2026]	payloadArgs: /clone_wait /v"/l*vx "C:\ProgramData\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1\DUP9D06.tmp""[Mon Jan 12 16:18:15 2026]	payloadDir: C:\ProgramData\dell\drivers\9b252ea6-ddb6-47b3-8ea6-39389d2b6fe1[Mon Jan 12 16:18:15 2026]	MUP Spec version is less than 3 or Not a DCH Package.[Mon Jan 12 16:18:15 2026]	Legacy installation is selected. Calling Vendor Installer...[Mon Jan 12 16:18:15 2026]	Appending Vendor Software Log.[Mon Jan 12 16:18:15 2026]--- Start of Vendor Software Log ---[Mon Jan 12 16:18:15 2026]	Failed to read another log file[Mon Jan 12 16:18:15 2026]--- End of Vendor Software Log ---[Mon Jan 12 16:18:15 2026]	Vendor Software Return Code: 3435973836[Mon Jan 12 16:18:15 2026]	*** Vendor Return Code is not found in Mup.xml[Mon Jan 12 16:18:15 2026]	logo.png[Mon Jan 12 16:18:15 2026]	*** Vendor Return Code is not found in Mup.xml[Mon Jan 12 16:18:15 2026]	Name of Exit Code:[Mon Jan 12 16:18:15 2026]	*** Unable to find DUP value for:[Mon Jan 12 16:18:15 2026]	Exit Code set to: 1 (0x1)[Mon Jan 12 16:18:15 2026]	Result: FAILURE[Mon Jan 12 16:19:00 2026]	*** Vendor Return Code is not found in Mup.xml[Mon Jan 12 16:19:00 2026]	Name of Exit Code:[Mon Jan 12 16:19:00 2026]	*** Unable to find DUP value for:[Mon Jan 12 16:19:00 2026]	Execution terminated at date-time Mon Jan 12 16:19:00 2026[Mon Jan 12 16:19:00 2026]	######
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