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mingosainz
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April 27th, 2015 17:00
17" alienware screen is black
OK So I have a 17" alienware That I bought less than a month ago since over had it the screen has been an off white foggy color, then after 10 minutes. It will be normal as if nothing happened so i sent it in to get fixed but after 20 minuets after i got it back the screen won't turn on at all, if I connect an HDMI cable the external monitor Works fine, help?
Alienware - Rodrigo
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Posted April 28th, 2015 14:00
Hello Mingosainz,
It sounds like the problem is with the LCD or perhaps the motherboard. Please send me a PM with your service tag to check further in to this.