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Alienware M11x Hinge Issue
Has there been any movement by Alienware/Dell to set up replacement schedules for the hinge replacement. Mine is now out of warranty and I do not want to send it in for replacement. I was wondering if a replacement screen could be shipped as with other replacement parts and I could install it myself. Then return the defective screen to Dell. I have temp.repairs holding at this time but not sure how long it will last.
BooSter777
31 Posts
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Posted July 16th, 2011 15:00
When did you order your laptop? I believe the re-engineered hinges were released in March... not sure though
It's over one year old March 2010 so it does not have the new hinges. I have repaired the hinges myself once and was wondering if an our of warranty fix is available. I would rather replace the display myself instead of sending it to the Dell if that is possable. I don't want to be without the laptop for any length of time.
BooSter777
31 Posts
547
0
Posted July 16th, 2011 19:00
Ohhhh... You did the DIY fix once? You should call them and find out if you can get it fixed :)
BooSter777
31 Posts
547
0
Posted July 16th, 2011 09:00
Is this the r3 model? I was told on chat that the hinge issue has been resolved and they have had no reports of broken or damaged hinges...