UNSOLVED

AfterShock101

updated

11 years ago

1

66279

February 11th, 2016 20:00

Audio problem

Hello! I have an Alienware 14 and here's my problem. When I was on windows 7 and I plugged in my headphones I would get the option to select in playback devices and my laptop would use my headphones mic and sound would play through it. Ever since I upgraded to windows 10 when I plug my headphones in they become known as "Speakers/Headphones". The sound still comes through my headphones however, my laptop uses the integrated mic instead of my headphones mic. I've been trying to find a fix and still no solution. 

  • Tesla1856

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    Posted February 11th, 2016 22:00

    1. In Control Panel / Sound / Recording ... set Headset's Mic as default and test.

    2. Load better driver. If Dell doesn't support Win10-64bit on this machine, you will likely only have Microsoft's driver to work with.

    3. Buy a new Windows-10 compatible Headset with a USB connector. It will use it's own internal "sound card" inside itself. It's Mic should work fine.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
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  • 1268

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    Posted February 12th, 2016 23:00

    Hi thanks for responding but:
    1. My headphones don't have an option for a mic you just select it in playback and it uses its mic instead of the integrated one.

    2. I tried to load better drivers but I still get the same thing.

    3. That's out of the question because I bought these headphones for $200 and would really like to use them. There Audio Technca ATH m50x by the way. 

    Thanks for the answers but you got any other fixes?

  • Tesla1856

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    Posted February 13th, 2016 01:00

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.