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CBaliko

updated

14 years ago

C

CBaliko

1 Rookie

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3 Posts

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3789

October 26th, 2012 05:00

hey

Well i unfortunatley dished out $1200 for the "amazing" x51 and since wednesday i have gotten 24 blue screens of death. In moments from making it into a $1200 paper weight. I will try calling tech service when i get time off work and im by my computer, i tried the online chat but couldnt get a hold of anyone......so far im extremely disappointed. Ive updated all my drivers, and still my computer cant sit idle for more than 2 hours without BSOD. The BSOD's range from bad pool header, the memory management. This computer you would think would be good to go right out of the box. Apparently not. Thanks for your time

~an extremely disgruntled owner of a X51

  • hannayiom

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    Posted October 26th, 2012 05:00

    took me 6 months of fighting to get a refund on my Alienware Aroura. Constant blue screens, replacement GFX cards etc. Worst thing I have ever purchased.

  • CBaliko

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    Posted October 26th, 2012 05:00

    Wait they seriously fought with you over a refund? If the computer is messed up you'd think they would be understanding. Ive literally taken it out of the box and been updating drivers windows etc and i get BSOD so far 12/day seems like a serious problem

  • hannayiom

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    Posted October 26th, 2012 06:00

    yep, think I went through 4 refurbish GFX cards, a motherboard, and a CPU before I started to get anywhere about a refund.

  • osprey4

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    34230 Posts

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    Posted October 26th, 2012 06:00

    Hi CBaliko,

    I'm going to move this thread to the Alienware forum for more help.

  • 462

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    Posted October 26th, 2012 08:00

    Sorry about the inconveniences. We can help you over the e-mail, please send one to AWSocialMedia@dell.com with your service tag, phone number and a brief description of the issue and we'll get back to you as soon as possible.

  • CBaliko

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    Posted October 27th, 2012 12:00

    So 5 more "unexpected shutdowns" in 3 hours go Alienware go

  • DELL-Roshan L

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    Posted May 16th, 2013 04:00

    This thread has been locked due to inactivity.For assistance,with same issue or a different issue,please click New Post on the top right to start a New Thread.