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gregory.jones
412 Posts
0
81455
January 2nd, 2015 16:00
Looking to disable Tap to Click - SOLVED
Hello Alienware/Dell team!
I've got the new Alienware 13 & I can't seem to disable the Tap to Click feature. I'm used to there being an option in the Control Panel to do that. So I've tried uninstalling & reinstalling my touchpad drivers, including completely removing them from device manager & reinstalling them. I've also tried installing the Synaptics driver directly from the Synaptics website to see if their little applet would let me disable it from there like in Windows 7. However I can't seem to get anywhere with this.
I've even gone so far as to look up the Synaptics registry keys to see if I could do it there but alas - I have no Synaptics registry folders either, nor anything in Program Files for Synaptics.
I've had my Alienware 13 for a few days now & this is my only frustration. If anyone could help I'd really appreciate it!
~Jim
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UltimateOutside
8 Posts
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Posted March 22nd, 2015 00:00
I just got my Alienware 13 today and was very disappointed to find the same thing- no way to disable tap-to-click. Dell actually posted a Synaptic driver a few days after you resolved your problem, however neither that driver nor the one from Synaptic's site have given me the ability to disable tap-to-click on my computer.
I am curious- when you look in Device Manager, what do you see under "Mice and other pointing devices?" I only see generic HID and PS/2 mouse devices with Microsoft drivers. As far as I can tell, the Synaptic driver is installed, but not actually activated/associated with the touchpad.
gregory.jones
412 Posts
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0
Posted March 22nd, 2015 20:00
I actually found that this here had all the settings I wanted & more. It's for any Synaptics touchpad in Dell systems from 2014, so far as I can tell (I've installed it on 3 systems that it didn't ship with this driver w/o issue).
UltimateOutside
8 Posts
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Posted March 22nd, 2015 21:00
That is really interesting. The link you just provided me points to a newer version of Synaptic drivers than the Alienware-specific version that's currently available from the Alienware 13 driver downloads page.
I just downloaded it and the drivers said they installed successfully, but even after a system restart I do not have any of the synaptics stuff in my system tray or the mouse control panel. So the driver files were copied onto my system, but the drivers don't recognize any of my hardware as a synaptics device.
This is a brand-new Alienware 13 (left the factory on March 12), and at this point I believe what's in my computer is not a synaptics touchpad at all.Luckily I found that the Mouse and touchpad settings in the Windows 8 modern UI (not in any of the desktop mode control panels) actually has a "Turn off taps" feature at the very bottom of the page, which worked for me. *whew*
Thanks for getting back to me.gregory.jones
412 Posts
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Posted March 22nd, 2015 22:00
No problem. I tried the newer version of the software you linked but I didn't get the "Turn off taps" option but I do have a "Disable tap and drag" option. lol Not exactly what I want but it's fine.
UltimateOutside
8 Posts
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Posted March 22nd, 2015 23:00
Just to make sure we're talking about the same setting, I found the "turn off taps" option at the bottom of this page.
But if you don't see the same option that just furthers my theory that my laptop simply has a different part in it from what earlier Alienware 13s must have.
Anyway, rock on.gregory.jones
412 Posts
2167
0
Posted March 24th, 2015 06:00
I have to admit I'm a bit blind at times. I'm used to looking at 20 HP, Lenovo and other Dell systems every day. I've grown accustomed to seeing "Trackpad Taps" and a On/Off flipper. You're right though, it is there. Can't believe I've missed it this whole time...

gregory.jones
412 Posts
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0
Posted January 3rd, 2015 10:00
Just want to mark as resolved here. I did the following to get the "Turn off Tap" feature in Windows:
More difficult than it needed to be but I think with that being done I'm going to be 100% happy with this Alienware going forward!
~Jim