UNSOLVED

fluhartz

updated

18 years ago

F

fluhartz

54 Posts

0

23056

June 15th, 2008 11:00

Big Problems?????

Hello All,

 

I think I have a serious problem with my old computer.

Dell Dimension 4700

Windows XP SP2

2 gigs Ram

EVGA 7600GT 

 

My wife uses this pc for email, MySpace and pictures... simple stuff...I hardly ever use this computer... only to update the spyware and virus tools..

 

Anyway, yesterday when I woke up I walked out into the kitchen and heard a loud fan running. I walked over to where the computer is and it sounded like it was going to blow up.  I tried to move the mouse to get the screen to come up so I could shut it down.... nothing...

I then shut the computer down using the power button.  I opened the case and it was like an oven in there.

The hard drives were hot to touch. I let the computer cool for a long time and tried to turn it on, that's when the blinking amber light starts.. and nothing else.....

 

So my question is.. What is fried?

any help will be appreciated.

 

Thanks

Flu 

  • MRF4700

    2 Intern

    1827 Posts

    344

    0

    Posted June 15th, 2008 12:00

    A blinking amber power light is indicative of an internal power problem. Can you tell what are the 4 diagnostic lights are doing on the back panel of the tower, with power on?
  • fluhartz

    54 Posts

    344

    0

    Posted June 15th, 2008 12:00

    MRF4700,

    Thanks for the quick reply.

     

    Yes I can.. They are doing nothing. When I hit the power button, nothing happens except the blinking amber light. Nothing comes on and the 4 diagnostic lights on the back show nothing....

  • fluhartz

    54 Posts

    344

    0

    Posted June 15th, 2008 16:00

    I thought it was the power supply so I bought a new one.  Now the computer will turn on but no picture.

    When I power it up it comes on and beeps twice. 

    Then the diagnostic lights on the back are as followed. AB and C are green and D is amber.

     

    Is this bad?????????????

     

    Thanks

    Flu 

    Message Edited by fluhartz on 06-15-2008 12:29 PM
  • shesagordie

    12 Elder

    46017 Posts

    344

    0

    Posted June 15th, 2008 19:00

    fluhartz

    GGGY indicates 'Another Failure'.

    See here.

    Check that all the power and data cables are properly connected to the motherboard and drives, try removing and reseating the video card.

    Is the power button LED, Solid Green?

    Bev.


    ===================================================
    Please don't send me questions about your system by DCF Messenger.
    Post the issue in the appropriate Board, where they will be answered.
    Message Edited by shesagordie on 06-15-2008 03:24 PM
  • fluhartz

    54 Posts

    344

    0

    Posted June 15th, 2008 20:00

    Bev,

     

    I checked the cables and I tried reseating the Video card.  Yes, the power button is solid green. 

     

    One thing though. I looked around the forum and noticed some of your advice about putting a new psu in a 4700. You always said it needed 2 SATA connecters.

     

    I bought this one at my local Staples.

    http://www.provantage.com/antec-bp350~7ANTS02M.htm

     

    it said SATA connectors on the box, but only had one.  

    It hooked up fine though..  I'm just trying anything....

     

    Thanks

    Flu

     

     

  • shesagordie

    12 Elder

    46017 Posts

    344

    0

    Posted June 15th, 2008 21:00

    Flu

    The power supply here seems fine for the 4700.

    SATA power connectors are for the [2] SATA hard drives, the optical drives use 4-pin Molex connectors.

    Try clearing the clearing the NVRAM.

    See here for the directions for clearing the NVRAM

    I would suggest trying a different video card, but this is usually indicated by the diagnostic lights, but may worth checking out, you could also, try a different monitor.

    Bev.


    ===================================================
    Please don't send me questions about your system by DCF Messenger.
    Post the issue in the appropriate Board, where they will be answered.
  • fluhartz

    54 Posts

    344

    0

    Posted June 16th, 2008 02:00

    Bev,

     

    I tried clearing the NVRAM with no progress.  Then I thought I would take your advice and look at the monitor and video card.  The monitor is fine I hooked it up to my XPS 420 and it worked.  So then I looked at the video card and it had about 75% of the tubes on it blown.  

     

    So the power supply and video card went out at the same time.  What the heck causes that???

     

    Well I just wanted to say thanks for all of your help.....

     

     

    Thanks again,

    Flu 

     

  • shesagordie

    12 Elder

    46017 Posts

    344

    0

    Posted June 16th, 2008 04:00

    Flu.

    Who knows :(

    Happy to hear that you found the problem.

    Bev.


    ===================================================
    Please don't send me questions about your system by DCF Messenger.
    Post the issue in the appropriate Board, where they will be answered.
  • MRF4700

    2 Intern

    1827 Posts

    344

    0

    Posted June 16th, 2008 04:00

    Flu,

     

    The Dimension 4700's have a design flaw that Dell will not acknowledge to this day! Check your case fan to see if it is blowing air into, or out of the tower case? By your previous description of it being as hot as an oven, I'd say it's blowing air into the case...if it is blowing air into the case with no vent for the hot air to escape, this causes heat generation and eventual failure of the hardware inside the case. Let me know what your particular configuration is and I'll give you some advice to remedy the problem?

     

  • fluhartz

    54 Posts

    267

    0

    Posted June 16th, 2008 09:00

    MRF4700,

     

    This computer is 4 years old, would it just now do this...or did it just take a long time?

    I am at work now though, I will certainly check when I get home though. Thanks for the help.

     

    Flu

     

    and to Bev...Thanks again....