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Frustrated58

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18 years ago

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Frustrated58

1 Message

0

6319

August 25th, 2008 22:00

Blue Screen

I have a dimension 4600, locked up while updating Norton Anti Virus.  I powered off the computer, when I started it back up it stopped at a blue screen with the following;

 

Technical Information:

 

***STOP:  0x0000008E (0x0000005, 0xBFC9058, 0xBAB847DC, 0x00000000)

 

***      win32k.sys - address BF8C9058 base at BF800000, DateStamp 3d6de5e5

 

I have tried reseating ram, installed new ram, reloaded windows, same blue screen.

 

No error beeps, and ABCD all green.

 

Any ideas?

  • A

    atnn63

    1 Message

    85

    0

    Posted August 27th, 2008 15:00

    I have the exact same mesage on a Demension 4400, can anyone help so I don't loose my entire install!
  • G

    Grahh

    2 Posts

    85

    0

    Posted August 29th, 2008 19:00

    ..And I have the identical problem on a Dimension 3000. I've swopped out everything I can and still the same result. Currently trying to do a repair install of XP from the cd - looks good then bsod's just after the first windows page with the exact same error.

    Tried changing to different versions of win32k.sys - but that completely messes it up!

    any ideas anyone?

  • D

    Davet50

    6 Operator

    •

    14442 Posts

    85

    0

    Posted August 29th, 2008 20:00

    How far into the boot does this occur?

    Try pressing the F8 key as soon as you see the big DELL screen. and load into safe mode. do a system restore to a time before you tried the install

  • G

    Grahh

    2 Posts

    85

    0

    Posted August 29th, 2008 21:00

    Er, no, that won't work. Does the same when trying to do a safe mode boot or normal or last known good config.

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