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Control Panel Problems and Freezing
My computer has some type of problem in which it freezes soon after it comes on.
I have a Dimension 4600C. I had the Virtumondo adware and used WebSweeper to remove it. WebSweeper indicated that in order to remove all traces of the adware I had to reboot. When I did so I got the blank blue screen and a message that said "fatal error". I shut the computer down and it rebooted.
Now the computer is very slow and only stays on for a short time before it freezes. When I try to access the control panel I get the following error message pop-up: "Error occurred while Windows was working with the Control Panel file C:\windows\system32\igfxcpl.cpl"
I turn the computer off manually and before it goes off a succession of windows pop up for various programs that are not responding. I am given the option of returning to windows or clicking to exit immediately. After I click through all these programs, I am left with my wallpaper only. No icons are displayed, no start button and nothing is visible except the cursor. So I turn the computer off manually and it goes off.
When I turn it back on it always comes on but freezes before I can do anything. Please help!
- The computer does not allow me to do system restore in either safe mode or regular mode. For whatever reason, performance has improved. I ran Web Sweeper a couple more times and found no trace of the virtumundo adware. However, all ActiveX controls are blocked.
Do you have your pop up blockers on? Have you clicked onto the top of the webpage when attempting to download anything to do with active X? My McAfee won't let me download until I click the yellow message to allow active X.
Keep me posted!
:smileyhappy:
osprey4
6 Operator
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34230 Posts
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Posted December 25th, 2005 10:00
This does not sound like a hardware issue, so you might want to post over in the Windows XP forum. However, you should try the advanced boot options (F8 as the blue Dell logo appears) and see if you can launch in safe mode. Another option would be to run system restore from a command prompt, as described here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;304449&sd=tech