Mr-Four,

Try removing all of the USB Hubs in the device manager and let windows reinstall them.

Chris,

When you say remove them from the device manager, does this mean to right click and point to uninstall? Give me a hint when you say all USB hubs, every thing thats HID-Compliant? Should I physically unplug those devices as well?

Sorry for the 3rd grade questions...

Thanks

Mr-Four

Or you could try installing the software in Safe Mode.

Sure your antiviral/antimalware software isn't blocking the install, and you're logged in on an account with administrator privileges?

Ron

Ron,

If I disable Anti Virus, would'nt that be dangerous? Or does safe mode block incoming or should I just power off modem/router before disabling anti-virus? Sorry folks, I'm not very computer savvy, I just know enough to be dangerous...

I'm still unsure how to remove all usb hubs in device manager, I understand how to uninstall devices, I just not sure which ones and I'm too chicken to try out.

HELP! :emotion-18:

Thanks,

Mr-Four

You're not going to be downloading/installing anything else while the antiviral software is disabled and the Logitech software should be 'clean' so you should be safe.  But if you're paranoid, you could power off and disconnect the router from the PC before disabling the antiviral software and rebooting in Safe Mode.

Chris meant that you should open Device Manager and expand the list under USB. Then right-click and uninstall each USB root hub. When you reboot, Windows should reinstall the USB ports. 

But before you uninstall the root hubs, double-click each one, one at a time, and click its Power tab. Identify the one that has the mouse connected to it, and uninstall that root hub last. Otherwise, the instant you uninstall the one with the mouse, you'll lose all mouse function, and you won't be able to use the mouse uninstall any of the remaining root hubs.

Ron