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Wolfsbane168

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12 years ago

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April 7th, 2015 15:00

error code

I've been having this problem for about a year, and has now given me an error msg after I did a systems test. I received this msg:

Error code - 2000-0142

Validation - 99870

Msg: Hard drive 0 - s/n s2x2j90cc07114, short self test unsuccessful.

Tech support will need this info to diagnose the problem. Please record the above error and validation codes.

I can't connect wirelessly and I'm not sure if this is a warranty issue or it's out of warranty. I don't remember how long ago I got this. I'm on another laptop doing this.

  • speedstep

    11 Legend

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    46969 Posts

    1089

    1

    Posted April 8th, 2015 04:00

    2000:0142 usually means the drive is dead and has nothing to do with wirless communication.

     

    Error code: 2000-0146 (DST Log contains previous errors) refers to previous errors in the psa logs which might not really be a hardware failure.

    error code: 0146

    Msg: Error code: 2000-0146

    Msg: Hard drive 1: Self test log contains previous errors.

    Please refer to the following article for more information on running
    the Dell 32-bit Diagnostics Utility: http://dell.to/MNJv4B
    2000-0146 (Drive Self Test) can also occur if you have not provided a writeable Disc to check the optical drive.

    Run the LONG Test on Just the hard drive.


    It means the log has Previous Errors.

    Hard Drive

    Remove and reinstall the Hard Drive for the error codes:

        1000-0141
        2000-0141
        1000-0142
        2000-0142
        1000-0143
        2000-0143
        1000-0144
        2000-0144
        1000-0145
        2000-0145
        1000-0146
        2000-0146
        2000-0151

    Please see the Service manual for instructions on how to remove and replace the Hard Drive. Be sure to remove and reinstall the cables for the hard drive if you are on a Desktop Computer.


    After reinstalling the hard drive re-run the diagnostics if you receive the same error code


    RE Run the Drive Self Test (DST) from the Utility Partition also

    known as the 32 bit diagnostics to determine if the previous error has been corrected.

    If the DST from the Utility Partition does not indicate a failure of the drive,

    Dell considers the error to have been corrected and the drive does not need to be replaced.

        1000-0146
        2000-0146

  • RoHe

    12 Elder

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    45230 Posts

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    172625 Points

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    Posted April 8th, 2015 17:00

    You can check the warranty status by going to the Support site and clicking Product Support box. Then put in the PC's Service Tag and on next screen click the Warranty link near the top.