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Ronald Rabatin

updated

22 years ago

0

5674

December 22nd, 2004 14:00

Printer problem with using Word

I am using Windows XP home edition, Word 2003 and printing using a Dimension 3000 computer and a Dell A940 printer. I am trying to print on a 8 1/2 by 11 inch sheet of paper that has a printed border. The page feed throughs the printer but nothing is printed. In I use a sheet of paper thtat does not have a border, it prints fine. I did not make any changed between printing the two pages. Dell sent me another printer but that did not solve the problem. Does anybody have any ideas??
  • ceri sheeran

    2 Intern

    1712 Posts

    133

    0

    Posted December 22nd, 2004 14:00

    Hi,

    How close to the edge of the paper are you trying to print. What are the margin settings in MS Word

    File

    Page Setup

    Margins tab

    If you are trying to print too close to the edge of the page, you will get errors which could be varied. Blank paper being quite possible. 

    Most printers except specialist photo printers will not print right to the edge of the paper.

    You could look at printer options to shrink the page by a percentage or fit to page.
     
    hth
     
    Ceri 

    Message Edited by ceri sheeran on 12-22-2004 04:34 PM