I used to be able to transfer files from my computer to my bluetooth cell phone and vice versa. I would open the lg vx9900 icon on my decktop and it would show my folders in my phone ex: pics, vids. Now when i go to it, it doesn't show anything. I was on the phone with dell support yesterday for 2 hours and they said its my phone not the hardward. I unstalled bt receive driver then reinstalled. Once i did that i could see my folders once i open the lg vx 9900 icon on my desktop. The next day i go to open it and there is nothing there again. My phone is right near my computer so it should show my folders. What gives? Its a dell xps 420