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Solarmapper

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18 years ago

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8152

April 20th, 2008 22:00

System Boot Failure

I am having a tough problem with a Dimension 8400 running Win XP Pro.

On Startup the display says that the system config is missing or corrupt. I tried the boot to last good configuration, no luck, I tried changing the boot sequence and boot from CD using the XP CD that came with the system, again no luck. The system will get to the point of inspecting the hardware configuration and stays there for hours.

 

Any Suggestions

  • RoHe

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    Posted April 21st, 2008 22:00

    What color are the 4 diagnostic LEDs are rear of the tower?

     

    When was last time you changed the battery on the motheboard?

     

    Power off and disconnect PC from the wall. Press/hold power button on the tower for ~15 sec. Open the case and remove the battery from the motherboard. Press/hold the power button again for ~30 sec. Replace the battery (right side up!), close the case and see if it boots. If it does, chances are you need a new motherboard battery.

     

     

    Ron

    Message Edited by RoHe on 04-21-2008 04:20 PM
  • 318

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    Posted April 22nd, 2008 01:00

    All Green. Have tried the power disconnect and battery drain.

     

    The system attempts to boot but gives the corrupt or missing config. It will attempt to boot from the Dell operating system (XP Pro) CD but hangs when it gets to the inspecting hardware configuration. I tried a brand new hard drive but got the same results.

     

    I figure the mother board took a hit when the ups malfunctioned when I powered it on yesterday.

  • RoHe

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    Posted April 22nd, 2008 17:00

    Can you test the XP CD on another system to see if it's the disk itself? If you have more than one optical drive, try the other one.

     

    Since it's got 4 green LEDs, it might not be the motherboard. Strip the motherboard down to bare essentials. Disconnect all peripherals and network connections, remove all PCI cards except video. Reseat RAM modules in their slots. Pop the battery to clear NVRAM and then try to boot from CD with only mouse, monitor and keyboard connected.

     

    But if it's saying missing config, you need to run a Repair/Reinstall of XP and that requires you boot off the CD.

     

    Ron 

     

     

     

     

  • 318

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    Posted April 24th, 2008 00:00

    Been there done all that. I took the system to my local computer shop. My first instinct is something on the board is fried or I got a nasty boot virus, either way my patience has expired. If my local geek cant get it back, I will junk it and replace the entire system, and use the wiped and formatted drive in an external enclosure as an auxillary drive for my other system.

    Thanks for all the suggestions, but sometimes you have to cut your losses, walk away and start fresh.