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jeffg24

updated

21 years ago

J

jeffg24

2 Posts

0

8363

January 18th, 2006 14:00

xps600 problems

I have had my XPS 600 for about a Month .I have encountered the following problems:
 
1.Receiving Internet Explorer error
2. After viewing some web sites and closing them out the computer will lock up
3. Spikes in the CPU when nothing appears to be running
4. Looking at the cursor on the screen you can see an hour glass flickering behind it from time to time as if something is running (this will happen when you have nothing up and it is on the desktop screen.)
5.Very slow loading programs
6.Some programs will not even open up (Like Windows media player ,.Paint shop pro or internet Explorer).
7. Experiencing serious lag playing games that i have had no previos problems with on old system.
 
Have been on phone with Dell . They walked me through a complete system restore. This has not corrected  any of the problems.
 
Have the following on system:                             CAN ANYONE HELP!!!!!!!!!!
 
PROCESSOR, 80551, PENTIUM D SMITHFIELD FOR DESKTOPS, 830, SKT-T,

KEYBOARD, 104, UNIVERSAL SERIAL BUS, UNITED STATES, ENTRY, LEAD FREE, LITEON

MOUSE, UNIVERSAL SERIAL BUS, 2BTN, LEAD FREE, ENTRY, LOGITECH, MIDNIGHT GRAY

DUAL IN-LINE MEMORY MODULE, 512, 533M, 64X64, 8, 240, 1RX8

, DVD+/-RW, 16X, IDE (INTEGRATED DRIVE ELECTRONICS), HITACHI LG DATA STORAGE, CHASSIS 2001

 DIGITAL VIDEO DISK DRIVE, 16X, HALF HEIGHT, SONY, CHASSIS 2001, LEAD FREE

CARD (CIRCUIT), MULTI-MEDIA, AUDIO, 1394, SB0358

CARD (CIRCUIT), GRAPHICS, 256, 7800, GTX, UHMGA13

HARD DRIVE, 250G, NATIVE COMMAND QUEUEING, 7.2K, 8M, LEAD FREE, MXT-SA

 REMOVABLE MEDIA STORAGE, UNIVERSAL SERIAL BUS, READER, HALF HEIGHT, TEAC, CHASSIS 2001

 

WINDOWS XP MEDIA

 
  • VCraig

    2 Intern

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    2106 Posts

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    Posted January 18th, 2006 16:00

    Do these issues remain with only the KB, monitor and mouse connected to your system? Also, you can run a total system diagnostic to help you troubleshoot your problem using the Dell Resource CD - but - the diagnostic program may be already loaded on your system. To find out, reboot your system and at the Dell logo, press F12 immediately. (If you see a message that no diagnostics utility partition has been found, you'll have to run the diagnostics using the Resource CD, which is explained in your User Manual). When the boot device list appears, highlite "Boot to Utility Partition' and press 'Enter'. When the Dell diagnostics Main Menu appears, select the tests you want to run.

    Message Edited by VCraig on 01-18-2006 01:23 PM

  • Maverikva

    121 Posts

    122

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    Posted January 18th, 2006 16:00

    I don't know if this helps, but I had a computer which exhibited similar problems and ultimately I discovered it was a bad hard drive.  I had done a complete reinstall (which took FOREVER - this was a very good indicator there was a problem with the HD) just as you did; it didn't fix the problem.  I replaced the hard drive and the system is fine now.  Don't know how likely this would be in your case as the PC is relatively new.
     
    You may want to run a HD diagnostic program.  Most HD manufacturers provide them on their websites.

    Message Edited by Maverikva on 01-18-2006 12:12 PM

  • Scream_And_Fly

    2 Intern

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    406 Posts

    122

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    Posted January 18th, 2006 18:00

    Sounds like a virus or spyware to me.  Does the system restore procedure (never used it, never will) format the drive or just overwrite files?  I would check that system for spyware or viruses.
     
     
  • VCraig

    2 Intern

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    2106 Posts

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    Posted January 18th, 2006 19:00

    Was my first thoughts also, but then re-read his post that he did a complete system restore (not windows restore) which would have been to an as-shipped condition w/o viruses, etc., based on his comment: " Have been on phone with Dell . They walked me through a complete system restore. This has not corrected  any of the problems.
  • 3danym8r

    40 Posts

    122

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    Posted January 20th, 2006 16:00

    What is running in the background?
  • jeffg24

    2 Posts

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    Posted January 21st, 2006 16:00

    There are 3 things running they are all 
    McAfee anti virus programs that came with system