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baskervill

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9 years ago

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baskervill

16 Posts

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36595

February 2nd, 2017 20:00

BIOS update causing problems.

Judging from the posts over the last few days it appears many of us are experiencing problems after allowing the Dell installer to update our BIOS. Since I did so yesterday I cannot get my XPS 13 9350 to boot-up. I just get a statement on screen 'no bootable system detected'. How do I fix it?

  • LSUFAN51

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    Posted February 3rd, 2017 07:00

    :emotion-2:

    Please turn off computer completely. Now, power on computer again, quickly start tapping the F2 key continuously to get into BIOS setup.

    Note: Please don't wait for windows logo to start pressing F2 key, soon as you power on system, start tapping. If you're able to get into BIOS then click on links below for possible solutions:

    Posted by Buckly53e - Boot not possible after BIOS update:

    en.community.dell.com/.../19988584

    Posted by MUSTARD647 -Dell Inspiron 5459/5559/5759 BIOS Update Error - WILL NOT REBOOT

    en.community.dell.com/.../19670909

  • LSUFAN51

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    Posted February 3rd, 2017 11:00

    You can Reset the BIOS to Default Values and see if that will make a difference.

  • baskervill

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    Posted February 3rd, 2017 11:00

    Thanks for your response LSUFAN51. I gave tried each of these suggested fixes several times and nothing works. I'm going crazy as I am working at home and really, really need this computer to work. I will never do another BIOS update.

  • LSUFAN51

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    Posted February 3rd, 2017 11:00

    If the BIOS Recovery options doesn't work, I suggest you purchase a USB flash drive(8GB or 16GB) at your local Walmart. After you purchase it, please find another computer (local library),download the latest BIOS update from your Dell Product Support page, and then save it to a bootable USB Flash Drive. Please follow instructions in link below:

    How to update your System BIOS using a USB Flash Drive

  • LSUFAN51

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    Posted February 3rd, 2017 11:00

    Please click on link below, hopefully it will be a help to you.

    BIOS Recovery 2 options on a Dell PC or Tablet | Dell US

    EDIT:

  • baskervill

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    Posted February 3rd, 2017 12:00

    I'm going to try this one...on my way to buy USB and go to library. Fingers crossed.

  • baskervill

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    Posted February 3rd, 2017 12:00

    Tried this one...didn't work.

  • sewing1

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    Posted February 4th, 2017 10:00

    I am having the same issue on my Dell XPS 15 9550. After I installed BIOS 1.2.19 (after I was prompted to do so by Dell Support Assist pop up) I now get the No bootable devices found. I am working with @DellCares via Twitter. I will let you know if they come up with a fix.

  • baskervill

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    Posted February 4th, 2017 11:00

    Would be really great except my library doesn't let me download applications to their hard drive so I can create a bootable USB. I asked a friend to let me use her desktop but it is a Mac and I couldn't translate the directions to macspeak. Waiting to hear back from another friend with a PC. Meanwhile tick-tock. Not cool, Dell. Not cool.

  • baskervill

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    Posted February 4th, 2017 11:00

    Please do... day 2 with nothing that works other than bundling it up and sending away for a week. That is a weeks worth of work lost...grrr.  Because I download a Dell update