Hi David

Thanks for the reply.

I would really appreciate if you can attach a picture of the same. Also, I would suggest you to run the Dell diagnostic test again on the system and let me know the results.

Please reply if you have any further questions

Thanks & Regards
Prateek K
#iworkfordell

For easy access to drivers, manuals and product updates, please visit our Support Site .

Thanks Prateek,

Also I should mention one thing...My dell does start, boots normal, goes to windows, I put in my password, Windows loads fine,,I can even access programs and surf the net...BUT...after about 5-6 minutes, the laptop freezes and then goes to a funny error screen

Does this help also in finding a remedy?

Thanks

David

Well beside the Error Code 2000-01 42 as stated in my first post,,,when I am actually in Windows and using the laptop (example downloading emails, In Word, or surfing the net) as I reach 6-7minutes of the computer being on a BLUE screen with a lot of computer code comes up..It takes up the entire screen.....Should I take a picture of it with my mobile and email the picture to you?

Hi David

Thanks for the providing the system information let me check what the best I can do for you.

Also, may in know the error message which you are getting.

Please reply if you have any further questions

Thanks & Regards
Prateek K
#iworkfordell

For easy access to drivers, manuals and product updates, please visit our Support Site .

Hey Prateek,

Sorry the Blue Screen flashes to fast for me to get a picture....I did press F12 to run the diagnostics and got the error code

Error Code 2000-01 42

Validation 10522

Msg: Hard Drive 0 - S/N 5WS2Q5WB, self test unsuccessful. Status = 7

Hi David

Thanks for the reply.

The error code 0142 indicates that the hard drive has gone bad and same needs to be replaced.

Please reply if you have any further questions

Thanks & Regards
Prateek K
#iworkfordell

For easy access to drivers, manuals and product updates, please visit our Support Site .

Thanks Prateek,,,my next question is how do I re-install Windows 7 and eveything my laptop came with after I get a new harddrive?

Regards

David

Hi David

Thanks for the reply.

Please click on the link mentioned below that might help you:

http://dell.to/Qe7jyP

Please reply if you have any further questions

Thanks & Regards
Prateek K
#iworkfordell

For easy access to drivers, manuals and product updates, please visit our Support Site .

Thanks Prateek

I went to www.dell.com/.../ArticleView .....BUT....this tells me to Back up and create CD BEFORE my hard drive crashes!!.... I can not preform this function AFTER the hard drive crashes

Any suggestions? Or can Dell send me a Windows 7 installation CD for my N7110??

Thanks

David