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Jim Coates
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Posted October 11th, 2014 13:00
I just saw where you edited your post and said the computer "crashes", so that answer the question I asked about what exactly happens.

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Jim Coates
6 Operator
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13582 Posts
239
0
Posted October 11th, 2014 13:00
I just saw where you edited your post and said the computer "crashes", so that answer the question I asked about what exactly happens.
Jim Coates
6 Operator
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13582 Posts
239
0
Posted October 11th, 2014 13:00
> Use Windows System Restore. (Type system restore into the Start>search box and hit the Enter key.) Select a restore point dated earlier than when the issue began.
> Go to your support page and download & install a fresh copy of your audio driver.
> If the problem continues to happen then contact tech support <ADMIN NOTE: Broken link has been removed / replaced from this post by Dell> to get it fixed -- if you are still under warranty.
If you require more help here on the forum you need to provide additional information.
> Need to know what you mean by "stop working". Does the computer turn itself off or what exactly happens?
> Need to know which Windows operating system you use.
> Need to know the full model name of your laptop. The Inspiron 15 model names are:
Inspiron 1545, 1546, 1564, M5010, N5010, M5030, N5030, N5040, N5050, 3520, 3521, 3531, 3537, 3541, 3542, 5542, 5545, 5547, 7537, and 7547.