UNSOLVED

queenemmastoned

updated

11 years ago

0

28480

July 22nd, 2015 11:00

Internal microphone mutes itself

I recently got a Dell Inspiron 5558. It runs on Windows 7 Professional.

When I'm using Skype, the microphone doesn't pick up my voice, so I went into the control panel and looked at it's properties to see if changing anything fixed the problem. It didn't, so I set the default settings back. 

Why does the internal mic mute itself, not just on Skype, but in my settings too? How do I fix it?

  • DELL-Ravi Ch

    Moderator

    7112 Posts

    1393

    0

    Posted July 22nd, 2015 22:00

    Hi,

    I would suggest you to update the BIOS and audio driver on the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section and audio driver from audio section onto the system and install it.

    http://dell.to/18r60nI

    Please let me know if this helps.