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fluffiekitty
7 Posts
0
8049
May 17th, 2013 15:00
Laptop continually dropping from wireless network
I made the unfortunate choice to buy an Inspiron 15R SE (7520). Unfortunately, I am now 5 days past my 30 day return and I have been told by the company that I cannot return it at this point. I have spoken to tech and they cannot seem to fix the problem. What I am supposed to do with a $1000 paperweight. And just to let u know that it has dropped off the network and will not reconnect so I am typing this from my IPad!
fluffiekitty
7 Posts
360
0
Posted May 17th, 2013 15:00
All of that has already been done!
DELL-Sujatha K
Community Manager
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3313 Posts
360
0
Posted May 20th, 2013 17:00
Hi fluffiekitty,
I reqeust you to once again navigate to Advanced tab in wireless properties windows and disable Bluetooth collaboration and check. Reply with the status to assist you further.
DELL-Sujatha K
Community Manager
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3313 Posts
360
0
Posted May 17th, 2013 15:00
Hi fluffiekitty,
I recommend you to update the wireless driver. Click on the link below and enter the system service tag and click Submit. Select the Operating system from the drop down list to get the drivers for your computer:
http://dell.to/QjjZDA
Next following the instruction given in the below link to change the roaming aggressiveness to maximum:
http://dell.to/10pz8WE
Revert for further queries.