Can we get an OFFICIAL word on this problem from any real person @ Dell as to what to do with our defective monitors?

 

I am ready to send mine back Rev A00 November 2004, and wanted to be clear they are working on some sort of fix for this.

 

Can the forum moderator let us know if we call and let them know of the problem, can we wait until at least a "non-leakage" monitor hits the street?

 

I don't mind waiting for a month if that's what it would take to get this corrected.

 

It is a waste of my time and Dell's to play a "back and forth game" of trying to get a monitor that works.

 

Will someone at Dell please take control of this situation and obviously SEE there is a problem here?

 

I can bet alot of people have these leakage problems but either:

1. Don't notice it

2. Don't see the point in returning it or

3. Know Dell well-enough to know what a headache it is to deal with returning an item.

4. Tired of dealing with out-sourced people who can not speak english or have a clue what you are talking about.

 

This is a problem, and they know it. Start a Re-call and get our monitors working.

 

We paid for them, we demand the stuff to work.

 

I know Dell's are cost- saving, but come on, it's obvious there are problems.

FIX IT!

 

If anyone else feels the same, let Dell know.

 

signed,

 

Someone that supports Dell and is tired of the garbage quality they just let out.