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Nameless1211

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2 years ago

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Nameless1211

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July 19th, 2024 10:04

Dolby licence.

Hi. 

So I was lead to believe this monitor came with Dolby. 

When I open Alienware command centre, Click on Dolby.

It says we are excited to introduce a new experience with Dolby Atmos.

If the Dolby app doesn't launce after 10 seconds, click here.

It opens Microsoft store with the app for Dolby.

But it's only a link to buy it.

Does this monitor not come with licence for Dolby?

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

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    Posted July 22nd, 2024 14:49

    To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag with them.

    Before our users can assist, they need more data from you =
    * What specific monitor model?


    DELL-Chris M (old account)

    #IWork4Dell