stefan33

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stefan33

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March 14th, 2016 07:00

U2414H

Hello, I have 3 U2414H... I like to connect in Chain/MST... But I read that a lot of people have had problems. So, I'm writing to know if something has been solved or not. Thanks.

  • DELL-Chris M

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    Posted March 21st, 2016 13:00

    "The revision is A01". Should be under warranty. Get it exchanged.


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Chris M

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    Posted March 14th, 2016 14:00

    You should simply test it and post your results. Does your computer video card have the full size DP out port or the mini DP out port?


    DELL-Chris M (old account)

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  • stefan33

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    Posted March 15th, 2016 03:00

    If I connect both of 3 display to the mini DisplayPort I can extend the desktop over all of 3....

    I don't think the problem depends fron Displayport or mini Displayport...

    But after some times, one monitor disappear like all the other people...

    I like to know if the issue afflict all the revision of the display like A02, A03 ecc....

    So at the end it's impossible to work with 3 display in chain.... the same it's impossible to work with 2 display in chain... What to do? Thanks.

  • DELL-Chris M

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    Posted March 15th, 2016 07:00

    Which of the three (1st, 2nd, 3rd) drops out? Have you then changed the order to test that problem monitor in a different position in the chain.


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Chris M

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    Posted March 15th, 2016 09:00

    Then move that Third one to the front of the chain as DP 1.2. Then move the other two down the chain. See if the issue then starts happening on the different monitor in 3rd position.


    DELL-Chris M (old account)

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  • stefan33

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    Posted March 15th, 2016 09:00

    The last one that is set to DP 1.1 like you told many times.

  • stefan33

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    Posted March 15th, 2016 10:00

    Already done... You can change the order of the display, but it's the same.

    For me the Dell MST doesn't work... Lot of people have got the same issue.

    I like to know if for you it's true or not. if yes pleas let me know wich revision of hardware are affected... and what to do... Thank you.

  • DELL-Chris M

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    Posted March 15th, 2016 16:00

    For all three, what are the 20 digit serial number and revision?


    DELL-Chris M (old account)

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  • stefan33

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    Posted March 16th, 2016 03:00

    A02 - CN-09TG46-74261-4BC-621L

    A02 - CN-09TG46-74261-4BC-5KML

    A03 - CN-04VKH6-74261-4CD-3EVL

  • DELL-Chris M

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    Posted March 16th, 2016 07:00

    A02 CN-09TG46-74261-4BC-621L Manufactured 11/12/14

    A02 CN-09TG46-74261-4BC-5KML Manufactured 11/12/14

    A03 CN-04VKH6-74261-4CD-3EVL Manufactured 12/13/14

    Get the A02's exchanged. You will get either A03's or fixed A00, A01, A02.


    DELL-Chris M (old account)

    #IWork4Dell