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TheGold

updated

5 years ago

T

TheGold

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June 26th, 2021 18:00

U2720Q, cannot access OSD menu, #2

I'm having the same problem. Did anyone ever find a solution?

  • DELL-Chris M

    Community Manager

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    Posted June 27th, 2021 11:00

    Assuming that you are also connecting via USB Type-C? If yes, can you toggle down to USB Type-C, then press the check to "move" USB Type-C into the top blank?

    * What PC model?
    * What operating system?
    * Explain how long it worked. We see that this U2720Q shipped from Dell 15 months ago
    * Prior to it not working, did you make any hardware or software changes to the PC?
    * Have you powered both the PC and U2720Q off, disconnected all cabling from the U2720Q, then reconnected and retested?


    DELL-Chris M (old account)

    #IWork4Dell