lguinane

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lguinane

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June 9th, 2011 08:00

Intermittant Backup Failures

Hi Guys,

I have a Networker 761 environment running on W2k8.

I'm having a problem on an exchange bkup with intermittant failures when directing the bkups over a specific storage node. I have a number of exchange servers but all will fail on 1 or more storage groups if I use this storage node. Backups occur over ethernet.

savegrp: suppressed 15 lines of output.

38008:nsrxchsv:Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.

46832:nsrxchsv:nsresesv(1719): XBSA error 0x0003 returned while ending XBSA transaction.

38008:nsrxchsv:Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.

46779:nsrxchsv:Error saving file F for database MBX-X7MC4-SG15-01

46774:nsrxchsv:The backup of SG15 failed; status is 0x00000003.

46767:nsrxchsv:Completed backup of SG15  Status: 0x00000003

The system cannot find the path specified.

46885:nsrxchsv:Backup operation finished with errors.  No savetime was sent.

43709:nsrxchsv:Stop time: Thu Jun 09 05:53:22 2011

On Xch server the failure entry in xbsa.messages is:

XBSA-1.0.1 LNMs_2008.Build.274 3532 Thu Jun 09 01:27:41 2011  _nwbsa_close_create_object_session: System detected error due to savefile_fini() failure, typically caused by bad network hardware (NICs, routers, etc). Operation aborted

If I direct the backup to use nsrserverhost or another storage node it will complete successfully.

There are no event log entries on the problematic storage node at the time of the failure. My network team has checked out switch/ports etc and given it a clean bill of health.

I've compared the healthy storage node to the problematic and found nothing immediate springs out at me. Both are the same model servers, same OS version, same version of NW, same onboard broadcom nic, same driver version. Same speed settings (on the switch also).

Do you know of anything else I could try to find my problem ?

Tks,

Liam

  • lguinane

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    Posted November 24th, 2011 07:00

    Hi Bob,

    In the end I contacted EMC support and exhausted all possibilites on the Networker side. In the end it looks as though it's an network issue. I have not followed up on the network problem as I've got a workaround for this by using another storage node.

    Tks,

    Liam

  • silvabob

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    Posted November 24th, 2011 06:00

    Hi Liam..

    I have the same problem when I make the backup of the Exchange 2007. Did you find some solution for fix this problem?

    Tks,

    Bob.

  • silvabob

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    Posted November 24th, 2011 08:00

    Hi Liam.

    Sounds great, I'll check my network environment, If I found something I tell you ok.

    Thank you for your reply.

    Bob.