Hello,

I've upgraded networker server & NMC on the same Windows 2012R2 server yesterday,

from 9.1.1.5 to 18.2.

and everything looks fine, backup jobs run normally.

but there is a error on networker server protection server db backup fail 

logs as below:

suppressed 3579 bytes of output.

2019/6/20 下午 09:00:32 4161504089/1561035609

2019/6/20 下午 09:00:32 Completed 'index backup' job for client 'bqdb112.srv.com' with jobid [128090]: succeeded

140403 1561035637 1 5 0 192 8056 0 msbaksrv.srv.com nsrdbsave NSR notice 55 Started '%s' job with jobid [%u]. Backup command:\n %s. 3 0 16 bootstrap backup 5 6 128092 0 511 save -q -e "1 Months" -b BQDD_DD6300 -J msbaksrv.srv.com -a "*policy name=Server Protection" -a "*policy workflow name=Server backup" -a "*policy action name=Server db backup" -a "*policy protection period=0" -g "Server Protection" -l full -LL -LL -S -f - -W 78 -N bootstrap "C:\\Program Files\\EMC NetWorker\\nsr\\lic" "C:\\Program File

\\EMC NetWorker\\nsr\\res" "C:\\Program Files\\EMC NetWorker\\nsr\\mm" "C:\\Program Files\\EMC NetWorker\\nsr\\lockbox" "C:\\Program Files\\EMC NetWorker\\nsr\\sec\\authcert

2019/6/20 下午 09:00:49 Completed 'bootstrap backup' job with jobid [128092]: failed

2019/6/20 下午 09:00:49 Started 'mminfo_job' job with jobid [128093]. Backup command:\n mminfo -B.

2019/6/20 下午 09:00:51 Completed 'mminfo_job' job with jobid [128093]: succeeded

2019/6/20 下午 09:00:51 Action server backup 'Server db backup' with job id 128087 is exiting with status 'failed', exit code 1

2019/6/20 下午 09:00:51 See the file 'C:\Program Files\EMC NetWorker\nsr\logs\policy\Server Protection\Server backup\Server db backup_128087_logs' for detail output of each job.

 

Please give me some suggestion to fix this problem , thanks very much.