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ErikJansson

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13 years ago

E

ErikJansson

33 Posts

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4129

November 28th, 2013 01:00

Problem with block based incremental backups.

Hello fellow backup enthusiasts!


Im experiencing some problems with incremental Block Based Backups on a Win 2008 R2 64bit file server to DD Storage.


The NetWorker version of the client and server is 8.1.0.1.Build.199.

The DDOS version is 5.4.0.4-388934 and DD Model is a DD2500.


A Full backup works fine but incremental backup of C:\ and DISASTER RECOVERY\ save sets fail when performing an incremental backup.


Has anyone experienced this problem?




daemon.raw output: (Real server name, client name and DD has been edited for privacy reasons)


84078 2013-11-28 09:42:21  2 5 0 5700 1536 0 nwserver.domain.com savegrp NSR warning command 'save -s nwserver.domain.com -g Fileservers -LL -m nwclient01 -z -a "device interface=data domain" -a DIRECT_ACCESS=Yes -b dd01 -t 1385576200 -o "\"RENAMED_DIRECTORIES:index_lookup=on;BACKUPTIME:lookup_range=1385576200:1385576200;\"" -l incr -q -W 78 -N "DISASTER_RECOVERY:\\" "F:\\" "E:\\" "D:\\" "DISASTER_RECOVERY:\\"' for client nwclient01 exited with return code 1

77562 2013-11-28 09:42:21  2 5 0 5700 1536 0 nwserver.domain.com savegrp NSR warning job (132684) host: nwclient01 savepoint: DISASTER_RECOVERY:\ had ERROR indication(s) at completion

90491 2013-11-28 09:42:21  1 5 0 5700 1536 0 nwserver.domain.com savegrp NSR notice nwclient01:DISASTER_RECOVERY:\ failed.

90492 2013-11-28 09:42:21  1 5 0 5700 1536 0 nwserver.domain.com savegrp NSR notice nwclient01:DISASTER_RECOVERY:\ will retry 1 more time(s).

83647 2013-11-28 09:42:21  1 5 0 5700 1536 0 nwserver.domain.com savegrp NSR notice Fileservers nwclient01:DISASTER_RECOVERY:\ See the file C:\Program Files\EMC NetWorker\nsr\logs\sg\Fileservers\132684 for command output


C:\Program Files\EMC NetWorker\nsr\logs\sg\Fileservers\132684 output:


100401:save: Cannot obtain the incremental changed blocks bitmap for save set 'C:\'.

90096:save: save of 'C:\' to 'nwserver.domain.com' failed: Cannot obtain the incremental changed blocks bitmap for save set 'C:\'.

99123:save: Handling an abort while processing Windows backup.



  • bingo.1

    1 Rookie

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    Posted November 28th, 2013 01:00

    Although the manual does not tell you exactly why, it clearly points out that you should update your Windows version upfront.

    I have also seen a bunch of major and minor issues with NW 8.1.0.1 which all disappeared after updating to 8.1.0.2. That is probably the reason why it is missing in the Cumulative Hotfixes folder.

    Before you do anything else, may i suggest that you update Windws as well as NW.

  • crazyrov

    6 Operator

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    Posted November 28th, 2013 01:00

    Erik,

         Have you tried disabling the NetWorker Change Journal ?

  • ErikJansson

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    Posted November 28th, 2013 01:00

    Hi Bingo,

    Updating the Windows version from 2008 R2 64 is not an option. Got full and incremental backups working on the same windows version and networker version on another client so it shouldnt be any different from each other. I could try to update the NetWorker client version, but I don´t think that is the main issue in this case.

    Cheers,

    Erik

  • ErikJansson

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    Posted November 28th, 2013 02:00

    Hi crazyrov,

    No haven´t tried to disable the change journal yet. Will do that once I get access to the system.

    Cheers,

    Erik

  • ble1

    6 Operator

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    Posted November 28th, 2013 04:00

    bingo wrote:

    I have also seen a bunch of major and minor issues with NW 8.1.0.1 which all disappeared after updating to 8.1.0.2. That is probably the reason why it is missing in the Cumulative Hotfixes folder.

    Nope.  Here is rule of thumb with recent releases:

    X.Y.Z.0 - DA version

    X.Y.Z.1 - GA version

    Same applies to modules.  When it comes to 8.1, you had DA release as 8.1.0.0... then when GA was released, it was 8.1.0.1, but this is not seen as hotfix release, but initial GA and this is why it not in cumfix location.  First patch release for this SP is 8.1.0.2 and this is why it appears that way.

  • rnapare

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    Posted March 2nd, 2014 00:00

    Hi Erik,

    Good day.

    I seen your post and I'm having the same issue. Did you manage to fix it? Can you share with us how you were able to fix it?

    Thanks in advance.

    Regards,

    Renato

  • ErikJansson

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    Posted March 2nd, 2014 23:00

    Hi mapare,

    Unfortunately no real solution have been found as of yet. However a workaround in this case was to make a new client definition with only the save set C:\. Then Full and Incremental block based backup worked.

    Cheers,

    Erik

  • dattu1

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    Posted April 15th, 2014 04:00

    Hi Erik,

    Is this issue resolved?

    If not, could you please let us know the following?

    1: Any system reserved partitions

    2: backup of saveset All (full & incr) without block based backup

    Regards,

    Pavan