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J
jerryquigley
2 Posts
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385
October 24th, 2022 12:00
older switch problem
I have a older Connect 2016 tha been working for me for years without any problems
last night out of the blue i lost connection i check the switch and all lights was on solid even after i remover all cable to switch. now with it on the bench just plugging power in to it all of the light are on solid no blinking at all .
Any ideas did they switch die become a paper weight or just trash
love some help in this
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Posted October 30th, 2022 08:00
on the bottom of unit model # is as printed power connect 2016 any other question, please ask i open for any thing
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Posted October 30th, 2022 19:00
Hello thanks for choosing Dell. Please read what I attached. But the switch might have some problems on interface level. If it's still in warranty, I ask you to raise an official ticket with techsupport by phone call or email for replacement.
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DELL-Young E
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Posted October 24th, 2022 21:00
Hello, thanks for choosing Dell. But we do not a model called Connect 2016. So if you could verify that for us that would be great. And also tell us how it is going and what you see by connecting serial cables.
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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