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Bluetooth
Does anyone have the Dell TrueMobile Bluetooth Module installed on their inspirion 8500? I have this device with Firmware Revision 565/6 installed on my laptop. I can't seem to configure it correctly or get any signal from an officemate's computer. He has bluetooth too, but I don't detect his computer. It seems like my software is bad because anytime I try to set up something it is very slow or hangs up. I have uninstalled the software and reinstalled in three times now. Is there some other test I can do or any suggestions someone might have to help?
Also, a general help page or directions for Dell's Bluetooth module would be great.
Thanks!
Also, a general help page or directions for Dell's Bluetooth module would be great.
Thanks!
I am having problems with my Dell TruMobile 300 Bluetooth. I have tried unsuccessfully to get the bluetooth working on my new 8600. I get an error message on start up that the BTTray is unable to stack.
When I right click on the bluetooth icon and try to follow the wizard, It freezes on the general page and only a ctrl alt delete will get out of it.
I have uninstalled and reinstalled the bluetooth drivers provided by Dell (including the newer AO2 driver).
Also received the following error:
Microsoft Visual C ++ Runtime Library
Program C:\windows\explorer
Pure virtual function callMy 8600 came with Windows XP Home and then I upgraded to Windows XP Pro. Dell Support said that this was the problem and that the bluetooth can only communicate with XP Home. Of course, now I can't uninstall XP Pro.
There must be some solution to this (other than "restoring" my 8600 to get back to XP Home (if that's possible))? Anyone?
- Hi BobT,
Thanks for the link to the Basic Operations for Bluetooth 300.
I have a wireless card installed in my computer too. Do the Bluetooth card and wireless 1300 WLAN Mini-PCI Card operate on the same antenna? I mean, do I have to have the wireless antenna enabled in order for Bluetooth to work? (By pressing Fn-F2?)
Also, the Bluetooth icon in my system tray has disappeared, again. If I right-click on the windows system tray and click 'properties', I can choose to display the bluetooth icon, even if it's disabled or inactive, but it still doesn't appear in the system tray. Any suggestions? AtlantaJOE
8 Posts
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Posted January 22nd, 2004 21:00
zb4runner,
Bluetooth works fine on my 8600. I've used my iPaq 5555 and Nokia 3650.
I'm running Windows XP Professional (factory installed).
Hope you have it working already; but If I can help further, let me know.
Joe
AtlantaJOE
8 Posts
410
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Posted January 23rd, 2004 19:00
Joel,
Here are the steps I take to activate Bluetooth.
- Turn Wireless ON ( Fn-2 )
- Bluetooth icon appears in the system tray
- right-click the Bluetooth icon and select "enable Bluetooth Radio."
- I don't need WiFi and Bluetooth working at the same time; so, I right-click the WiFi icon and select "disable radio."
Anything else I can tell you? Le'me know.
Joe
glenmoranuk
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Posted January 27th, 2004 07:00
OK I am a fool and I know it!!
I have an inspiron 8600 with the internal bluetooth module and have deleted the registry key to start the bluetooth tray icon! (I know I know...)
Can you give me the reg key in HKLM - software - microsoft - windows - current version - run that starts the app?
I have tried running the bttray direct but it does not work. I havbe also tried manually creating a registry entry to the file:
C:\Program Files\Dell\Bluetooth Software\bttray.exe
but that did not work. Do I need any other programes in the start menu or the registry in order for the bluetooth to work?
Many thanks for helping this idiot!
G
glenmoranuk
8 Posts
410
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Posted January 27th, 2004 16:00
Got it sorted. Re-installed it all from the driver CD's.
Works a treat!
G
KeithDaley
3 Posts
410
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Posted March 1st, 2004 09:00
Hi,
just read this thread as I can't get BT to work on my 8600.
So, are we saying that you can't have BT and Wireless running at the same time - it's either one or the other ??
Thanks in advance.
hi guys
well first of all i am from australia.
i just bought this laptop from www.dell.com two days ago.
i did a format and now it has a new fresh copy of XP pro on it
the bluetooth module "Dell TrueMobile 300 Bluetooth Module" was working perfectly before i did the format.
but since i formated it and try to reinstall this with the "R77162.EXE" 20mb file downloaded from here http://support.dell.com/FileLib/Format.aspx?c=us&l=en&s=gen&Category=5&OS=WW1&OSL=EN&SvcTag=&SysID=INS_PNT_P4_9100&DeviceID=3122&Type=&ReleaseID=R77162
it does not pick up my bluetooth module and while its installing it ask for that firmware file or something..then i just click cancel and then it wont enable my radio.. it just saids "make sure bluetooth is connected etc etc"
when i press the Fn+ F2 keys, the blue light DONT light up and it just beeps..
i uninstalled everything now and after i restart my notebook and when its loaded into windows, i press the fn+f2 keys it brings up "Found New Hardware Wizard" window i go through it and it CAN NOT pick up the drivers because that file i downloaded has not got the drivers it wants..
now when i double click on that file i downloaded now, it just saids
"bluetooth radio is turned off press fn+f2 to turn it on click ok to contirune installation" clicking ok just brings this same box back again..
so im lost here..
can someone tell me how i reinstall my bluetooth please..
please explain to me how i can fix this.. :(:(
email me asap or reply here
DELL-BobT
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Posted January 21st, 2004 12:00
joel8500,
Thank you for using the Dell Community Forum.
Documentation for Dell products is available from the Product Manuals link on the main support page. The user's guide for your BlueTooth card is here.