It seems as though this is a hugely common problem, and I have been unable to tackle this particular one by myself. I have an inspiron 9100 with the 1350 wireless card and broadcom 440x 10/100. I can get both of them to connect to the router (linksys 802.11b), but nothing as far as internet goes.
I know that the router is working because I am typing this through that router. I have tried reinstalling both the drivers, and updating them both, to no avail. i have run the ipconfig and this is a synopsis of what i have.
Description: Dell wireless 1350 WLAN ....
Physical Address: 00-90-96-c3-f2-47
Dhcp enabled: yes
Autoconfigure enabled: yes
Autoconfigure IP: 169.254.5.2
subnet mask: 255.255.0.0
Default gateway: (blank)
And pretty much the same stuff for the 10/100 line.
I have even reinstalled windows to try to get this to work.
Do you have any security settings enabled on the router. Which make and model router is it? If you are using MAC address filetering, for example, on some routers, you will need to enter the MAC address of both the ethernet adapter and the wireless adapter before either will be able to connect. If you are running WEP or WPA encryption on the router, then you will need to enter the proper WEP or WPA hex key on the configuration of the wireless adapter before the wireless adapter will be able to connect. As a troubleshooting step, you may want to disable all of the security features on the router to see if that is what is causing the problem.
Right now your ipconfig output is showing that your wireless adapter is not communicating with the router. Since you only posted a partial output, some of the information that might be helpful is not present.
My router has no securities enabled that i know of. There is no log on or anything like that. I can tell just by looking at that autoconfigured ip address that there is something wrong, because it is supposed to be 192.168.1.103(4). Aside from just pluggin the numbers into the network connection what can i do to change that. I would rather fix it than just cover it up.
Try downloading and running winsockfix for Windows XP from the
Here
Also if you have any firewall software running on the computer (except the Windows firewall), consider disabling or uninstalling it until you get the problem fixed, as there are numerous cases on these forums where McAfee or Norton has somehow gotten misconfigured to disallow all connections.
tried that winsockfix, and it did work, sort of. I now get limited or no connectivity on my 10/100 line. now in ipconfig my ip address has changed to 169.254.243.164 and on the wireless it is 169.254.5.2.
Both of those IP address are autoconfiguration IP addresses which is what Windows assigns when it can't get an IP address from the dhcp server (in your case, the router) and neither will work for connecting to the internet. Did you check on the possiblity that a firewall is blocking the connection?
I am sorry, I did install the chipset drivers, then the network drivers, and it still doesnt work. The drive was formatted before i posted this message.
I'm sorry, I still don't understand what you are saying. When you say "The drive was formatted before i posted this message", which message are you referrinig to - your initial message or some later message?
I'm not sure what you are saying here. After reformatting the drive and reinstalling Windows, are you saying that it now works? If it doesn't work, did you install the chipset drivers as the first drivers installed after the Windows reinstallation. Once the chipset drivers are installed, you should be able to install the drivers for both network adapters. Please clarify your previous message.
i just formatted the drive, and windows is absolutely fresh. I installed service pack 2, but i have not even installed the ATI video card drivers. There is no antivirus program installed. my router has no securities enabled. The funny thing was before the reformat it was working just fine.
anyways thanks for the help, and if you have any more suggestions they are much appreciated.
Let's see if your DHCP Client service is running. Go to Start > Run and type services.msc then hit the Enter key. Find the DHCP Client service in the list and double click on it. Make sure it is set to start automatically and is started. Then click on the Dependencies tab and make sure that all of these services are also set to start automatically. Let me know what you find.
volcano11
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27973 Posts
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Posted October 27th, 2005 20:00
Do you have any security settings enabled on the router. Which make and model router is it? If you are using MAC address filetering, for example, on some routers, you will need to enter the MAC address of both the ethernet adapter and the wireless adapter before either will be able to connect. If you are running WEP or WPA encryption on the router, then you will need to enter the proper WEP or WPA hex key on the configuration of the wireless adapter before the wireless adapter will be able to connect. As a troubleshooting step, you may want to disable all of the security features on the router to see if that is what is causing the problem.
Right now your ipconfig output is showing that your wireless adapter is not communicating with the router. Since you only posted a partial output, some of the information that might be helpful is not present.
Steve