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pandavina

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November 1st, 2012 20:00

Wireless Card Help!!!!

I have my Dell Laptop with model 14R5420, service tag  . It runs normally on Win 7. However, when I upgrage to Win 8, the wireless card can not receive the driver. I list below what I did.

- Download all drivers for my laptop which compatible Win 8 64 bit by using my service tag .

- Install Win 8 (format disk label C)

- Run Bios Driver to flash BIOS

- Set up all other downloaded drivers

All devices work perfectly except the wireless card. In Device Manager, there is still an unrecognized device name Network Device. I know that is the wireless card.

If I run my backup to Win 7, everything is normal.

So please help me!!!!

  • DR

    DELL-Ravi Ch

    Moderator

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    7112 Posts

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    Posted November 1st, 2012 21:00

    Hi pandavina,

    I’d suggest you to download and install the following drivers and check if the wireless card gets installed or not.

    http://dell.to/YaMXej

    http://dell.to/SukdJp

    Please let me know if this helps.

  • P

    pandavina

    2 Posts

    149

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    Posted November 1st, 2012 21:00

    I downloaded the package in the second link but it did not work (before I posted this thread).

    But the first link package works perfectly now.

    Thanks so much!

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