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daleep

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22 years ago

D

daleep

5 Posts

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7507

October 27th, 2004 17:00

Wireless drops out, then freeze

Hi,

I've been having this problem with my Inspiron 510m since I purchased it. Every once in a while (hard to predict exactly, sometimes once a week, sometimes a couple of times in a day), my laptop loses its wireless connection and I get the bubble - "Wireless connection not available".

Now I can't see this being a problem with my router because a simple reboot of the laptop restores the connection again. I also noticed just now that if I leave the laptop in the 'unconnected' state for a while, the whole system 'freezes' and I have to do a hard shutdown and reboot.

I have tried downloading the latest drivers for the Intel 2100 adapter, but it does not seem to have made any difference. Is there anything that could be conflicting with the card, as I take it this is not a common problem, as the card came with the laptop, so should work fine 'out of the box'!

Any help much appreciated.

Regards,

Daleep.
  • daleep

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    Posted October 27th, 2004 18:00

    Hi,

    I don't have any other wireless devices in the house, but would it be worth trying changing the channel anyway?

    It sounds to me like there is a problem with the hardware or drivers since a reboot of the computer brings the connection right back, but it's pretty annoying not knowing how long the connection will be up for.
  • BBraxton

    2 Intern

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    Posted October 27th, 2004 18:00

    What is the nature of your wireless network? Access point? (one? more?) Peer-to-peer wireless?

    If Access Point, is it "Shared"?

    Do you use WEP? 128-bit encription?

  • BBraxton

    2 Intern

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    Posted October 27th, 2004 18:00

    A wireless home (or office) telephone or any other device which uses the same range of frequencies can interfere or disrupt WiFi.
  • daleep

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    Posted October 27th, 2004 20:00

    It's a Wireless Router - Linksys BEFW11S4. I'm not sure what you mean by 'Shared' - sorry. I have not enabled WEP or any encryption. The only thing I have set up is that the SSID is not broadcast and access is restricted to the MAC address of my laptop.

    Hope this information helps...
  • daleep

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    Posted October 28th, 2004 11:00

    I am not always in the same location, but I can be either about 2 metres away from the router or downstairs (router is upstairs) and the signal strength is always full (Excellent). Wherever I am, the problem can occur.

    Message Edited by daleep on 10-28-2004 07:46 AM

  • BBraxton

    2 Intern

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    Posted October 28th, 2004 11:00

    When it disconnects, are you always in a fixed location? What is the distance? How high is the registered signal strength? How many levels in the structure (all on one floor, two floors, three?) My own (only recent) experience is in a building with multiple access points. We have to select "shared" because in our environment more than one person can be connecting through a single access point at one time.
  • idyot

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    Posted October 29th, 2004 01:00

    I don't know about Windows freezing from this, but you might want to review the SSID link at the bottom of this page. If you're not broadcasting the SSID and another wireless network is broadcasting the SSID, then this might be why.

    Message Edited by idyot on 10-29-2004 11:03 PM

  • daleep

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    Posted October 29th, 2004 11:00

    Thanks, I think we could be onto something here, but the link you provided is dead...

    Message Edited by daleep on 10-29-2004 07:23 AM

  • idyot

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    Posted October 30th, 2004 02:00

    the link is fixed.