Hi brnidegirl1,

Please check in safe mode with networking if you are able to go online.

To check in safe mode with networking follow the below steps:

1. Restart the computer.
2. Keep tapping F8 on the Dell Logo Screen.
3. Once the computer enters Advanced Boot Option, select Safe Mode with Networking.
4. Press Enter.

Check if the computer is able to go online wirelessly in safe mode with networking.

If you are able to go online using the wireless network in safe mode with networking reboot the computer normally and run MS fixit. Use the below link

Link: http://bit.ly/HPsyBy

Click the link above and select Run now.

Please post the results.

brnidegirl1,

 

In addition to what DELL-Nikhil D stated...

 

Can you tell us what virus program and firewall you're using?

 

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER, if using XP, run an ipconfig /all log and post it back here.

 

 

Rick

Hi,

well, since the original poster did not respond I guess I will take advantage of this. I run the same a Studio 1555 64-bit though it is a vista. Recently my laptop has done the same, it searches for my nearby router spots it. I click to connect and it takes a while to give me that it did not receive a response from the access point. I have restarted my router and modem, as well as done a power cycle, my laptop still does not connect to my home router. 

I am also running the Microsoft security essentials 

I have done the following above and have removed the desired information. 

Here it is:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\User>systeminfo

Host Name: HK-50
OS Name: Microsoftr Windows VistaT Home Premium
OS Version: 6.0.6002 Service Pack 2 Build 6002
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner:
Registered Organization:
Product ID:
Original Install Date: 7/11/2011, 4:57:38 PM
System Boot Time: 8/20/2014, 2:46:08 PM
System Manufacturer: Dell Inc.
System Model: Studio 1555
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIn
tel ~1995 Mhz
BIOS Version: Dell Inc. A06, 4/23/2009
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume3
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (GMT-05:00) Eastern Time (US & Canada)
Total Physical Memory: 4,054 MB
Available Physical Memory: 3,392 MB
Page File: Max Size: 8,283 MB
Page File: Available: 7,766 MB
Page File: In Use: 517 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\HK-50
Hotfix(s): 396 Hotfix(s) Installed.
[01]: {BD7F3C7C-62CB-4942-8D73-52622C0C40A4}
[02]: {319FC809-3841-4739-A25F-FDBADF073697}
[03]: {4CCE0378-386F-4DC2-9CC1-A3710C77057D}
[04]: {79850906-6D2B-4061-8EAF-EAC84173DEC5}
[05]: {BD844603-542D-421F-9ECC-68EE99F95D65}
[06]: {CB68A5B0-3508-4193-AEB9-AF636DAECE0F}
[07]: {EA575F57-C5D1-4B5A-B9F9-F16EEBC6B58C}
[08]: {F7DFD2B8-0CD1-4A51-AC71-A0582FE796C2}
[09]: {A514D470-B2E9-43BC-865B-5ECEE29AD33F}
[10]: {3627785A-179C-424F-92D2-1438FD6972A1}
[11]: {0EF0D4FB-BB23-4515-AAEA-1240AC2DA525}
[12]: {319FC809-3841-4739-A25F-FDBADF073697}
[13]: {79850906-6D2B-4061-8EAF-EAC84173DEC5}
[14]: {8907F32C-DF89-4C2F-AEDE-0DB4B65451C0}
[15]: {BD844603-542D-421F-9ECC-68EE99F95D65}
[16]: {CB68A5B0-3508-4193-AEB9-AF636DAECE0F}
[17]: {EA575F57-C5D1-4B5A-B9F9-F16EEBC6B58C}
[18]: {F7DFD2B8-0CD1-4A51-AC71-A0582FE796C2}
[19]: {F6F6E209-97ED-422E-88C1-D1199121B958}
[20]: {C67045D4-F4DE-3AB5-B2DB-E3F5DAC14D9C} - Cautio
n. Removing this product might prevent some applications from running.
[21]: {AC76BA86-7AD7-0000-2550-7A8C40010110}
[22]: {25CD1DBE-0D2D-3E78-9FDC-794CC40B94AA}
[23]: {BDD0BC65-C9EC-46BB-B128-D41E0A25F248}
[24]: KB937286
[25]: KB937954
[26]: KB971513
[27]: KB971512
[28]: 944036
[29]: 982861
[30]: KB960362
[31]: KB959175
[32]: KB971514
[33]: KB2761494
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[98]: KB2555917
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[100]: KB2559049
[101]: KB2562937
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[105]: KB2567053
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[107]: KB2570791
[108]: KB2570947
[109]: KB2572075
[110]: KB2579686
[111]: KB2584146
[112]: KB2585542
[113]: KB2586448
[114]: KB2588516
[115]: KB2598479
[116]: KB2604094
[117]: KB2604105
[118]: KB2607712
[119]: KB2616676
[120]: KB2618444
[121]: KB2618451
[122]: KB2619339
[123]: KB2620704
[124]: KB2620712
[125]: KB2621440
[126]: KB2631813
[127]: KB2633874
[128]: KB2633952
[129]: KB2639417
[130]: KB2641653
[131]: KB2641690
[132]: KB2644615
[133]: KB2645640
[134]: KB2646524
[135]: KB2647516
[136]: KB2647518
[137]: KB2653956
[138]: KB2654428
[139]: KB2655992
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[158]: KB2695962
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[177]: KB2749655
[178]: KB2753842
[179]: KB2756822
[180]: KB2756919
[181]: KB2757638
[182]: KB2758857
[183]: KB2761226
[184]: KB2761451
[185]: KB2761465
[186]: KB2763674
[187]: KB2770660
[188]: KB2778344
[189]: KB2778930
[190]: KB2779030
[191]: KB2779562
[192]: KB2780091
[193]: KB2785220
[194]: KB2789646
[195]: KB2790655
[196]: KB2792100
[197]: KB2797052
[198]: KB2799494
[199]: KB2803821
[200]: KB2804580
[201]: KB2807986
[202]: KB2808679
[2
Network Card(s): N/A

C:\Users\User>

SenorKoala,

I don't see any network cards installed. Did your problem recently happen? If yes, did you try system restore?

Places to look to see if your Connection is enabled

I cannot currently access the manual to see if it is easy to access the wireless adapter to reseat it.

What virus program and firewall are you using?

Rick