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castalongshadow

updated

13 years ago

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41800

June 23rd, 2013 13:00

Wrong application managing wireless connection

  • PudgyOne

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    Posted June 23rd, 2013 13:00

    castalongshadow,

     

    It looks like Intel Proset wireless iss currently managing your connections.

     

    Click on start, all programs, Intel Proset wireless. You can also click on the yellow wireless signal in the system tray, near the clock.

     

    Or if you want Windows to manage your connection...

    How can I disable wireless configuration services and enable the Windows XP Wireless Zero Configuration services

     

     

    How to start Wireless Zero Configuration using Vista/Windows 7/Windows 8

     

     

    Rick

  • 561

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    Posted June 23rd, 2013 16:00

    The notebook is a XPS2.

    The OS is XP sp3.

    When I click, double-click or right-click on the yellow icon in the sys-tray there is disk activity but nothing else happens.

    When I open Intel Proset from the Start menu I can ask it to search for WiFi connections but it doesn't find any, as shown by the screencap below.  My WiFi network is up and running and I have other WiFi devices connected to it.

    I am unable to close the Intel Proset screen in any normal way, only with Task Manager ending the unresponsive program.

    I believe that the 'right' icon in the sys-tray for proper WiFi service is the blue and white one, not the yellow one.

    The literature distributed with my Motorola 3347 modem says this:

    "Note: If the window displays a message that it cannot configure the wireless network, it is most likely because some other application in your computer is managing your wireless connections.  You will have to open that application.  Most wireless applications on a Windows PC will also have an icon in the system tray.  If you have trouble, call technical support for your computer manufacturer."

    After verifying that my Wifi network is working properly, my ISP technical support witl not help me any further.  I am informed that it is a Dell issue as the note above states.



  • PudgyOne

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    Posted June 23rd, 2013 16:00

    castalongshadow,

     

    Did you recently install/reinstall the operating system? If yes, When you installed/reinstalled the operating system, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

    Start with the Dell System Software and the chipset drivers and follow the list.

     

     

    Rick

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    Posted June 23rd, 2013 17:00

    I had printed out the list and followed it.  The order of driver installation was:

    1 Dell System Software

    2.Chipset

    3 Audio

    4 Video

    5 Network (ethernet)

    6 Quickset

    7 Network (wireless)

    8 Bluetooth

    9 Wireless WLAN

    10 Dialup modem

    11 DVDRW

    Would you suggest uninstalling/reinstalling drivers?  Which one(s)?

  • PudgyOne

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    Posted June 23rd, 2013 18:00

    castalongshadow,

     

    Any yellow bangs or red x's in the device manager?

     

    Can you run an ipconfig /all log and post it back here?

     

    What virus program and firewall are you using?

     

     

    Rick

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    Posted June 23rd, 2013 19:00

    The log file has "Windows IP Configuration" in it and nothing else, no entries.

    I have disabled 1394 Net Adaptor, Broadcom ethernet, Bluetooth, and dialup modem.

    I have checked the box for WLAN Transport, which allows the system tray icon to turn from red to yellow.

    I am using Windows Firewall.  I do not have antivirus installed.

  • PudgyOne

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    Posted June 24th, 2013 09:00

    castalongshadow,

     

    The 1394 net adapter is a firewire adapter and needs a cable from your computer to the device(not a wireless adapter)

     

    The Broadcom 570x Gigabit Internet Controller is your Ethernet connection from the computer to your network.

     

    The Conexant D110 MDC V.92 modem is a dial up modem, uses a phone cable.

     

    Windows XP does NOT have a firewall.

     

     

    In your bottom photo, wireless connection properties, make sure all the boxes are checked.

     

    Click on Internet Protocol (TCP/IP), then click on properties. Have your settings match mine.

     

     

    Rick

  • PudgyOne

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    Posted June 24th, 2013 16:00

    castalongshadow,

     

    Right now, all 6 boxes in Wireless Network Connection Properties are unchecked.

     

    All the boxes should be checked.

     

     

    Rick

  • 562

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    Posted June 24th, 2013 16:00

    The two TCP/IP settings already match yours, I did not have to change them.

    Right now, all 6 boxes in Wireless Network Connection Properties are unchecked.

    Also, the dialup modem connection and the four network adapters are all disabled.

    Nevertheless, on any fresh boot or reboot, the "Adapter Problem" popup appears above the system tray, remains 'transparent' and can't be closed with the 'X' or any other way.

    Also, on any fresh boot or reboot, the CPU Usage immediately goes to 100% and stays there.

    The boxes are unchecked and the connections disabled until I find out why CPU stays at 100%.



  • 248

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    Posted June 24th, 2013 17:00

    The 6 boxes are now checked.

    The dialup modem connection and the four network adapters are all disabled.

    The box "Notify me when this connection has limited or no connectivity" is unchecked.

    Nevertheless, on any fresh boot or reboot, the "Adapter Problem" popup appears above the system tray, remains 'transparent' and can't be closed with the 'X' or any other way.

    Also, on any fresh boot or reboot, the CPU Usage immediately goes to 100% and stays there.