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8082

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8082

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5611

January 26th, 2008 23:00

XPS 420 Networking Issues

I just purchased a Dell XPS 420 with Microsoft Vista.  I have an internal wireless adapter.  My computer is completely intemittent with connecting to my wireless network.  Most of the time it doesn't work.  When it does work, the signal strength says "excellent" buy yet the internet connection is slow.  I have a laptop with XP in the same room that has no issues with connecting to the wireless network.  Has anyone run into this issue?  I have been on the phone with Qwest and Dell trying to resolve the issue and I have had no luck. 
  • volcano11

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    Posted January 26th, 2008 23:00

    Which wireless adapter do you have?  Which router? 
     
    Steve
  • 8082

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    Posted January 27th, 2008 02:00

    I have a 802.11g wireless local area network card (model #WL-138G_V2).  The router is a 2WIRE (model # 2701HG-D). 
  • volcano11

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    Posted January 27th, 2008 03:00

    Are you running the latest Vista compatible drivers for the network adapter and have you upgraded the firmware to the latest available for the router?
     
    Steve
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    Posted January 27th, 2008 07:00

    Sounds like an energy savings settings problem. Change energy saving from your wireless card to "Maximum performance" and it should be allright. McAfee is not a problem, a lot of people are complaining about that and they are, somewhat, wrong.
  • 8082

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    Posted January 27th, 2008 18:00

    I just updated my driver for the network adapter.  There are no firmware updates for the modem.  The network seems to be working now, the updated driver must have worked, Although its less than half of the speed that my laptop gets (only a bandwidth reading of 428 Kbps when my connection should be 1.5 Mbps).  Also, It doesn't automatically connect to the network when I restart my computer.  For some reason, it keeps resetting the network key.  So in order to connect, I must go into the network settings and delete the key that is default and reset to the correct one.  Is there a way to lock in the network key so that it doesn't reset?  I'd like to have it automatically connect when I reboot.  Thanks for all your help Steve...
  • 8082

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    Posted January 27th, 2008 18:00

    I also took your advice Jeroen.  I set my wireless card to "Maximum performance."  Thanks for the tip.