I created a connection profile and added hosts to it. When I run the "test selected connection profile", 4 out of the 18 hosts show an "Fail - Unsupported System" error under the iDrac column. I first had 6 hosts erroring out like this, but I went and updated the iDrac firmware (idrac7/8) to 2.50.50.50. When I reran the test, two host errors went away, but I still have these four left. They are all 13g R930 boxes. I have other R930's that work fine with this test, just these four error out.
Yes, I can login to the gui just fine. That is how I updated the firmware to 2.50.50.50. I ssh'd to the idrac's and ran racadm racreset. I came back about an hour or some later and re-ran the test connection profile and get the same error "Failed - Unsupported System"
I deleted the connection profile and recreated it with all the hosts it had and I still get the same error on 4 of the hosts "Failed - Unsupported System"
DELL-Josh Cr
Community Manager
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Posted January 18th, 2018 09:00
Hi,
Are you able to access the iDRAC GUI? Resetting the iDRAC may also help.