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michael123321
1 Message
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9946
March 15th, 2019 14:00
Alert! Previous thermal failure
1 month ago i bought an optiplex 9010 MT, has been working great until a couple days ago out of no where on boot up i got an "Alert! previous thermal failure" message, once i pressed F1 to continue the fans started up at full speed, this was the first time i had even heard the fans turn on. The computer still boots up fine and runs the same, but the fans do not stop running at full speed. I updated the bios and checked the temps and all seems to be normal, yet every time i boot up i get the thermal failure error and the fans run at full speed. The machine is clean inside no dust or debris on the fans. Can't figure out what the problem is, nor can I find anyone online with the same issue. An suggestions on what may be wrong and how to fix it?
8972
0
Posted March 15th, 2019 22:00
When all else failed for another petitioner much like it did for you, she downloaded HWINFO (HardWare info) and problem solved. She even made sure the thermal paste wasn't dried up.
Tesla's suggestion for a download could work too.
Tesla1856
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8983
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Posted March 15th, 2019 15:00
You can install CPU-ID's HW-Monitor and check your temps. If high ... it might just be the CPU heat-sink (came loose) or dried-up thermal-compound.
If this machine is being used for business, you should probably have a qualified computer technician take a look at it.
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