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Antonvan

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Antonvan

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November 20th, 2021 09:00

DELL OPTIPLEX 7020 FREEZING RANDOMLY

Hello.. anybody can help me here with regards to my Dell Optiplex 7020. It is very annoyed because it always freezing randomly when I am using it. It freezes always for how many seconds or a minute.

  • redxps630

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    Posted November 20th, 2021 13:00

    open task manager details to look at performance of cpu and ram.  What is cpu frequency and how much % memory is being used.
    If memory is only 4G, upgrade to 8/16 Gb.
    Try a fresh clean install of Windows 10 to r/o malware/bloatware issue. 

  • Antonvan

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    Posted November 20th, 2021 17:00

    I bought this unit from a friend neraly one year now which I dont know before if there is an issue like this, I am upset to him.

  • Antonvan

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    Posted November 20th, 2021 17:00

    thanks for the reply..my processor is intel core i5 6 gb ram, I check in task manager and it shows the used memory % is in normal. 

  • redxps630

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    Posted November 20th, 2021 18:00

    Another potential cause of random freeze is a dying hdd with more n more errors

    I had an optiplex like this just does not respond crisply even w 8 gb ram and doing simple task like opening Edge.  I discovered eventually Windows can not properly create new partitions in the hdd for a clean install. You can try a clean install using another spare hdd or ssd to see if it improves dramatically.

  • Antonvan

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    Posted November 20th, 2021 19:00

    ok if have extra I will try to change hdd maybe..I also doubt of the hdd because I just change a while a video card I bought from online but still the same situation..