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Go to SolutionCBL0002 on R7425
I attempted to move my boss controller from pcie riser 1 to riser 2 and got message of CBL0002 Backplane 0 signal cable disconnected.
It locks in boot, hit F1 and it allows the boot and all drives work. So how do I resolve this so it quits locking on reboot?
789
0
Posted May 9th, 2021 20:00
Is the error going away if you connect BOSS controller back to riser 1? Below link have details on PCIe slot supported by BOSS controller for various configuration.
https://www.dell.com/support/manuals/en-us/poweredge-r7425/per7425_ism/expansion-card-installation-guidelines?guid=guid-22d0112b-679d-4516-a437-654b7f7426ab&lang=en-us
Can you ensure backplane signal cable is connected properly. You can refer below link for details on signal cable connection on various backplane
https://www.dell.com/support/manuals/en-us/poweredge-r7425/per7425_ism/cable-routing?guid=guid-352f380e-3c7f-4e4d-8097-5b941f0566a2&lang=en-us751
0
Posted May 10th, 2021 06:00
I moved it back and error still persists. Cables are all properly seated. Updated the backplane firmware to the latest and still have the error.
SKIDGFX
3 Posts
748
0
Posted May 10th, 2021 06:00
Removed Riser 2, and power cycled the system. Error went away. Reinstalled Riser 2 and error did not return.
Seems to be a firmware issue.