UNSOLVED
O
Orlando_Alexis
1 Message
0
2690
June 15th, 2017 05:00
R620 CPU upgrade causing memory error
I upgraded the CPU on a PowerEdge R620 from a Quad core to an 8 core CPU, once I completed the upgrade I get a "ddr3 training failure - fpt - write dqdqs dimm a2" error. I have checked and have the latest bios update and switch the momory but the problem continues. I replaced the new cpu' with the old ones and the problem cleared. Can anyone tell me what I may be doing wrong.
It would probably be best to know what you have tried to resolve the issue, version of bios, idrac, model of old cpu's and model of new cpu's. Also, the memory model, type, part number and pictures of any labels on the memory would also help.
#Iwork4Dell
Daniel My
12 Elder
•
6205 Posts
2101
0
Posted June 15th, 2017 08:00
Hello
It is most likely a compatibility issue with either the CPU or memory. If you would like to provide the model or part number from the CPU and memory someone can review the specifications for each and look for any issues. The full specifications of each component will be needed to properly review for compatibility issues.
Thanks