Hello ProTech3m,

The service tag & service request# that you provided is for a Power Edge R720. However the output that you posted is from an MD32xx system. Which are you needing a replacement controller for? Also, what happened that you lost your controller?

Please let us know if you have any other questions.

Hello ProTech3m,

From the picture that you posted it looks like you have an MD3220 SAS connected MD with two MD1220 enclosures attached to it. The Dell part# N98MP or WC9NJ is for replacement controllers for an MD3200 or MD3220 SAS connected system.

Please let us know if you have any other questions.

We have an array attached to a server. The controller on the array has failed. We need to replace that. 

When I go into the Powervault Modular Disk Storage Manager, it shows the top controller has failed. It states that the part number is 0N98MP with a serial number of 25L0079, Product ID is MD32xx and replacement part number is 0N98MPA02. However, when I called and gave them the part number they didn't have a controller with that part number, so they said to contact you. 

From the failed controller:

RAID Controller Module in Enclosure 0, Slot 0 - Unable to retrieve latest data; using last known state.

Base RAID Controller Module Properties

Status:	Failed
Current configuration
Firmware version:	07.80.41.60
Appware version:	07.80.41.60
Bootware version:	07.80.41.60
NVSRAM version:	N26X0-780890-001
Pending configuration
Firmware version:	None
Appware version:	None
Bootware version:	None
NVSRAM version:	None
Transferred on:	None
Model name:	2660
Board ID:	2660
Submodel ID:	136
Product ID:	MD32xx
Revision:	0780
Replacement part number:	A02
Part number:	0N98MP
Serial number:	25L0079
Vendor:	DELL
Date of manufacture:	May 22, 2012
Trunking supported:	No
Data Cache
Total present:	1744 MB
Total used:	1744 MB
Processor cache:
Total present:	304 MB
Cache Backup Device
Status:	Unknown
Type:	SD flash physical disk
Location:	RAID Controller Module 0, Connector SD 1
Capacity:	7,639 MB
Product ID:	Not Available
Part number:	Not Available
Serial number:	a01db074
Revision level:	10
Manufacturer:	Lexar
Date of manufacture:	March 1, 2012
Host Interface Board
Status:	Optimal
Location:	Slot 1
Type:	SAS
Number of ports:	2
Board ID:	0601
Replacement part number:	PN 0N98MPA02
Part number:	PN 0N98MP
Serial number:	SN 25L0079
Vendor:	VN 13740
Date of manufacture:	Not available
Date/Time:	Not Available