UNSOLVED

xbenten

updated

5 years ago

X

xbenten

17 Posts

0

2366

January 2nd, 2022 02:00

DELL PRECISION 490 1 2 3 solid light

hey i have problem with me dell workstation

after my smart vacum cleaner bump into it and it disconnect my display cable from pc

i have light 1 + 2 +3 turned on solid

please help

 

  • mazzinia_

    6 Operator

    1512 Posts

    6322 Points

    1069

    0

    Posted January 2nd, 2022 03:00

    Try changing the cmos battery

  • mazzinia_

    6 Operator

    1512 Posts

    6322 Points

    1033

    0

    Posted January 5th, 2022 08:00

    mazzinia_0-1641401788667.jpeg

    on that picture, top-left, just under the power supply connector

  • xbenten

    17 Posts

    1035

    0

    Posted January 5th, 2022 08:00

    hey,

    i couldnt find any cmos battery on my motherboard

     

  • mazzinia_

    6 Operator

    1512 Posts

    6322 Points

    1023

    1

    Posted January 5th, 2022 09:00

    By what I'm seeing online ( googling ) it's possible that is caused by the videocard failing.

    Do you by chance have a spare/older one to test ?

  • xbenten

    17 Posts

    1026

    0

    Posted January 5th, 2022 09:00

    i just replaced it i upload a video please help

     

  • Mary G

    6 Operator

    20095 Posts

    1032

    1

    Posted January 5th, 2022 09:00

    See page 28-29 here--Precision 490 Desktop Quick Reference Guide (dell.com)

    But a new battery anywhere batteries are sold for ~$1.

  • xbenten

    17 Posts

    1018

    0

    Posted January 5th, 2022 09:00

    I think  that's  actually the problem  since  my smart vacuum actually disconnected  the cable maybe it did something.

    I don't have another  graphic card at  the moment but I will search  maybe  I will take from my neighbor.

    Is it possible  to boot  without a video xard

  • xbenten

    17 Posts

    1029

    0

    Posted January 5th, 2022 09:00

    ok, thanks you for helping i just found it (was hidden behind cables) and replaced it

    but still lights 1 + 2 + 3 keeps on

    it also beeps at me twice when i boot system

    here is a video

    https://drive.google.com/file/d/1IwSo-_cIYCvjpeqLOwBbJCMGRjknaDMI/view?usp=sharing

     

    please help

  • mazzinia_

    6 Operator

    1512 Posts

    6322 Points

    765

    0

    Posted January 5th, 2022 09:00

    on a server , yes

    otherwise usually no, but it depends on the bios.

  • speedstep

    11 Legend

    46969 Posts

    742

    0

    Posted January 5th, 2022 18:00

    Disconnect hard drive and turn on it should show boot error.

    1234 POV POST complete—Onscreen error message
    • Troubleshoot as per the error message on-screen