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twisterfx

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5 years ago

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twisterfx

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June 8th, 2021 06:00

Precision 5750 BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe

Hi All,

A co-worker of mine received a new 5750 with NVIDIA Quadro RTX 3000 GPU that is getting DRIVER_POWER_STATE_FAILURE ntoskrnl.exe BSOD whenever machine starts to hit sleep or hibernate and then it reboots. All the minidumps point to ntoskrnl.exe which I do not think helps much to decipher the culprit. What else can we do to narrow down the issue?

We've already run sfc scannow and check disks, have all updates and drivers installed (but can verify if you need exact ones). No USB or bluetooth devices are connected at the time. I am having the user run SupportAssist but I not holding my breath that it resolves the issue. Thank you for leading me towards a solution!

 

-Mat

  • JOcean

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    Posted June 8th, 2021 06:00

    That is an NVidia driver problem. Try updating to the newest driver. Just out of curiosity they do not have Tweeten installed do they? And this MS site may help.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop