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larsclark

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20 years ago

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larsclark

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March 29th, 2007 19:00

1710 Laser Printer - Multiple Copies Problem

When I start a print job and ask for multiple copies, the 1710 prints 4 or 5 pages of garbage before printing the document.  This occurs with both EXCEL and WORD.  A single copy job works perfectly.  I am using a USB connection with MS Windows XP Pro (vers 2002 with SP2).  Anyone experience the same problem?
  • BD_Dude

    16 Posts

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    Posted March 29th, 2007 20:00

    I have never seen that but the first thing I would do is uninstall the printer, disconnect it, then download a fresh copy of the software from Dell and start over.  If this doesn't work the Dell printer support people can be reached at 877-459-7298.  I have had satisfactory results from these people.