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922 Communication Error
I have tried everything Gina and Eric said... I got the right driver folder cleared out, restarted, re-downloaded the vista drivers, etc. Even uninstalled the 922 program completely. But the printer still "cannot communicate." Very frustrating. Scanner works, so somehow the thing is communicating. Anyway, what else can I try???
- And did you install the printer according to the directions in this thread?Do you have a firewall turned on? If so turn it off and see if the problem continues.What I'm trying to do with all the questions is gather information to see if there is a pattern and then I'm going to pass the information on so we can get this resolved.
Message Edited by DELL-Gina on 04-05-2007 09:50 AM cscarterwm
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Posted April 5th, 2007 13:00
I am having the same issue. I have Vista 32-bit. The USB cable is plugged into the back of my PC. I have a new desktop with Vista preloaded by Dell.
Message Edited by cscarterwm on 04-05-2007 09:36 AM- Can you both tell me what OS are you running XP or Vista? If Vista which version? Also, was you system upgraded to Vista or was it sent to you with Vista on it pre-installed?Also, what system do you have the printer attached to? Is it a desktop? If a desktop which USB ports are you using, the ones in front or the ones in back? If in front try using the ones in the back.
Message Edited by DELL-Gina on 04-05-2007 09:26 AM - You stated earlier that you have Vista. Did you upgrade to Vista? If so, did you remove the printer driver before the upgrade? If you did not, and you are having the communication error then follow the process found by Eric Rendel in this thread.
cscarterwm
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Posted April 5th, 2007 14:00
I removed the printer and the drivers and re-installed driver from the download center and I still receive a message indicating "the printer is not currently communicating".Firewall is turned off.
Message Edited by cscarterwm on 04-05-2007 10:31 AMcscarterwm
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Posted April 5th, 2007 15:00
I remove all the files from 32/86 folder (per Eric's email) and re-installed the printer. All seems well now! Thanks for your help.carmelbird
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Posted April 5th, 2007 23:00
I have tried all of the steps listed - several times. When installing the driver, I get a message "wizard canceled by user" for both the scan and AIO922. My laptop is new with Vista Home Premium installed at the factory. What should I try now?- Happy to report my problem is solvedI followed advice in Eric's Thread My issue was I forgot to uninstall the shared printer on my system.When I could not use Dell 922 on mine I tried sharing with my XP machine and on that basis i believe the XP Driver was starting up before new driver could action.
bmas137
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Posted April 5th, 2007 02:00