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iseeu2

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18 years ago

I

iseeu2

33 Posts

0

83015

February 18th, 2009 17:00

966 all in one printer

I have my printer set up wireless. I can copy but I can not scan because the printer is asking for a PIN? I can not use the fax feature also?

  • PudgyOne

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    Posted February 18th, 2009 19:00

    Iseeu2,

     

    How cute. First, open the Dell All-In-One Center. Click on scanning and copying. Change network settings and change it to a PIN you want to remember or uncheck the box, then you will NOT need a PIN.

     

    Faxing, I don't have a Fax Printer on my computer anymore. I went to Vista and if I want to fax, I have to manually send the document from the printer or I have to now fax from my computer modem.

     

     

    Rick

  • iseeu2

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    Posted February 19th, 2009 12:00

    Rick,

    I tryed 2 times to enter a pin restarted my pc. I entered the 4 digit pin & it says the pin is invalid for the computer selected. I also tryed with the box unchecked for no pin. I opened Dell all in one center, clicked scanning, selected scan on my 966 al in one printer & I get the letter D in the white box? I think the DSL in line filter might be shot & that will affect my fax from working.

  • PudgyOne

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    Posted February 19th, 2009 18:00

    iseeu2,

     

    When you open the Dell All-In-One Center. Click on scanning and copying. Change network settings you will see the PIN number the printer has. If there is a hidden PIN, the default is 3355(Dell).

     

    If you're looking for the fax PIN, scroll down on the printer window to setup, Change fax default settings, Ringing and answering, Pickup code.

     

    Your DSL setup should look like

     

    wall > DSL modem/router > wireless router(if any) > wired/wireless

     

    DSL. Everything phones, answering machines, faxes, etc..., need a DSL Filter. Everything except the DSL Modem/router itself.

     

    You may share a DSL Filter.

     

    wall > DSL Filter > splitter > multiple devices

     

     

    Rick

  • iseeu2

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    Posted February 20th, 2009 08:00

    I opened the Dell All In One Center & there is no pin shown. I tryed the daufalt 3355 & that won't work? The settings on the fax is fine I am going to buy a new DSL in-line filter to see if that's the problem because it was working fine before.

  • iseeu2

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    Posted February 21st, 2009 18:00

    Today I got a new  DSL in-line filter & conected it to fax of the Dell all in one & it gives me no dial tone. So as of now I have the pnone connected direct to my VOIP box.

    Any sugestions? 

  • PudgyOne

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    Posted February 21st, 2009 22:00

    iseeu2,

     

    I see now what the problem is. Fax machines need the old analog phone lines, one with a dial tone. If you need need a dial tone for the fax, you must contact the phone company and ask them about this. The only other option is to send faxes via third party software. I prefer email whenever possible, just as quick and cheaper. I have a 964 that can fax but I rarely use it and when I do, I send only. I do NOT want faxes at my home.

     

     

    Rick

  • PudgyOne

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    Posted February 22nd, 2009 16:00

    iseeu2,

     

    I can tell you how to get the scanning issue working, but I didn't realize you had the problem. It looked like you were just havin an issue with sending a fax. NO Fax machine will work with VOIP unless the phone company has a way for this to work.

     

    To install the printer properly, the best way is to follow the instructions below. First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.

     

    I recommend that you use these Recommended Wireless Router Settings for the best communications.

     

    Disconnect your printer. Download and run this patch to completely remove the printer from your computer. Restart your computer.

     

    Download the proper drivers.

     

    XP Drivers

     

    Vista 32-bit Drivers

     

    64-bit Drivers

     

    All other drivers

     

    Install the proper drivers, you'll be prompted when to connect your printer.

     

    When finished, install the latest firmware for the 966 printer.

     

    You may also need to read this,  

     

     

    How Do I Connect a Dell™ Wireless Printer to a Wireless Network

     

    Choose your printer. Beneath your printer, select your operating system. You'll be redirected to another page. Then click on show all steps. It will walk you through the installation process.

     

     

    Rick

  • iseeu2

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    Posted February 22nd, 2009 16:00

    I am thinking if the fax & the scanning features will not work on the Dell 966 it might be on it's way out.  I found out I can use the scanner as long as I connect the USB cable from the printer to the computer. The other thing could be that my VOIP phone adapter with router might be going bad, It works with incomming & outgoing calls right now. I'm going to see if I can borrow a fax machine from a friend & conect it to my system to see if it works?

  • iseeu2

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    Posted February 22nd, 2009 16:00

    This is what I got when I tryed to download .net framework [02/22/09,19:53:44] Microsoft .NET Framework 3.0a: [2] Error: Installation failed for component Microsoft .NET Framework 3.0a. MSI returned error code 1603
    [02/22/09,19:54:41] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.0a is not installed.

    I know VOIP does not support fax but it worked for me ever scince I got my Dell 966.

  • iseeu2

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    Posted February 22nd, 2009 17:00

    I tryed to download 3 of the .Net Framework links you sent me & all I kept getting is errors. I have service pack 3 on my computer right now.