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Blakbeanie

updated

13 years ago

0

19387

September 11th, 2013 10:00

Dell 1815dn Network Scan automatically opens files

Good morning everyone,

I've got a Dell 1815dn that we've set up in the office for the purpose of network printing and scanning.

The printing portion is fine. The scanning portion has a hitch.

Every time we scan a document to the server it opens the file automatically. This prevent users from copying the file, deleting the file, or renaming the file unless someone closes the window on the server.

I saw a similar case here: http://en.community.dell.com/support-forums/peripherals/f/3528/t/19253391.aspx

However, I do not seem to have the checkbox to disable automatically opening the file after scanning.

Has anyone encountered this problem or know of a remedy?

Thank you!