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WePack

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22 years ago

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WePack

3 Posts

0

7818

September 13th, 2004 18:00

Dell A960 Printer/Fax

We have multiple issues with this fax not sending to some phone numbers. My immediate problem is on one machine, faxes appear to be sending, but recipients are getting either only a header or blank sheets.  This is to multiple customers, not just one fax number.  I have successfully sent faxes to another fax within our company, however, on this same machine.  I need assistance as we have 10 of these things and they're not exactly stable.

 

  • WePack

    3 Posts

    290

    0

    Posted September 15th, 2004 19:00

    Thanks!  I will give this a try...seems odd since I plugged an old brother fax right into the same phone line and it faxed away to those same numbers.  Perhaps this one is more sensitive.  Appreciate your help.  I'll let you know!
  • codyguy4

    4 Posts

    290

    0

    Posted September 24th, 2004 22:00

    I had the exact same problem. Would not send to one specific fax machine. Dell had me download and run the latest "Firmware" file for my A960 from their website. It fixed my machine.

    http://support.dell.com/support/downloads/