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royce556

updated

14 years ago

R

royce556

4 Posts

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16982

July 6th, 2012 14:00

Dell Printer 948?

I need help i have a dell AIO948 printer and i need a new driver for my printer.  So i went through all the required steps of downloading a new driver. But once im done downloading i attempt to install and it sit there at settup is updating your system and it has stayed here for 40 minutes.  It would be nice if some one could walk me through this. ASAP  

  • PudgyOne

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    Posted July 6th, 2012 15:00

    royce556,

     

    Make and model of your computer and operating system. 32-bit or 64-bit?

     

    Do you have the Dell A920 or the Dell 948 printer?

     

    How are you trying to connect the printer to the computer, usb cable or wireless adapter?

     

    What virus program and firewall are you using?

     

     

    Rick

  • PudgyOne

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    Posted July 6th, 2012 16:00

    royce556,

     

    Make and model?

     

    Did the computer come with Windows 7 64-bit or was it upgraded?

     

     

    Rick

  • royce556

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    Posted July 6th, 2012 16:00

    Its a 64 bit and its a 948 im using a usb cable and im using mcafe security

  • royce556

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    Posted July 6th, 2012 16:00

    O and its a windows 7 home premium

  • PudgyOne

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    Posted July 6th, 2012 16:00

    royce556,

     

     

    Make and model of your computer

     

    XP, Vista or Windows 7?

    64-bit

     

    Dell 948 Printer

     

    usb cable

     

    mcafe security

     

     

    Rick

  • royce556

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    Posted July 6th, 2012 18:00

    Computer is a dell XPS 8300. It came w/ windows 7 and its a fairly new printer so i wouldn't want to buy another.